Total quality in construction projects achieving profitability with customer satisfaction.
The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.
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| Main Author | |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
London :
Thomas Telford,
1993.
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9780727739957 |
| DOI | 10.1680/tqicp.19515 |
| Physical Description | 1 online resource (xii, 188 p.) : ill. |
Glossary of Terms