The soft side of knowledge management in health institutions

Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social...

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Bibliographic Details
Main Author: Johannessen, Jon-Arild, (Author)
Format: eBook
Language: English
Published: Bingley, U.K. : Emerald Publishing Limited, 2021.
Series: Emerald points.
Subjects:
ISBN: 9781801179263
Physical Description: 1 online resource (144 pages).

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040 |a UtOrBLW  |b eng  |e rda  |c UtOrBLW  |d UtOrBLW 
080 |a 610.6 
100 1 |a Johannessen, Jon-Arild,  |e author. 
245 1 4 |a The soft side of knowledge management in health institutions /  |c Jon-Arild Johannessen (Kristiania University College, Norway). 
264 1 |a Bingley, U.K. :  |b Emerald Publishing Limited,  |c 2021. 
264 4 |c ©2021 
300 |a 1 online resource (144 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Emerald points 
500 |a Includes index. 
504 |a Includes bibliographical references. 
505 0 |a Chapter 1. Introduction to the history of hospital leadership -- Chapter 2. Management philosophies in hospitals -- Chapter 3. The knowledge-effectiveness perspective -- Chapter 4. Value creation processes in hospitals -- Chapter 5. Technology, innovation and tacit knowledge in hospitals -- Chapter 6. Organizational learning in hospitals -- Chapter 7. Conflict resolution in hospitals. 
520 |a Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social systems, from the management perspective, as well as integrating information processes, vision, goals and altering the course which the system is leading can help ease the task of hospital management. The innovative contribution of The Soft Side of Knowledge Management in Health Institutions lies in its exploration of how a knowledge perspective and knowledge-effectiveness can contribute to improving hospital leadership and organisation from a continuous-change perspective. Focused on knowledge management, information, communication, organizational learning, tacit knowledge, and negotiations within hospitals, the lessons and insights in this volume will appeal to both researchers and hospital managers alike. 
588 0 |a Print version record. 
650 0 |a Hospitals  |x Administration. 
650 0 |a Medical informatics. 
650 0 |a Knowledge management. 
650 7 |a Medical  |x Hospital Administration & Care.  |2 bisacsh 
650 7 |a Medical administration & management.  |2 bicssc 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |z 9781801179256 
776 0 8 |i PDF version:  |z 9781801179249 
830 0 |a Emerald points. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/9781801179249  |y Full text