The soft side of knowledge management in health institutions

Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social...

Full description

Saved in:
Bibliographic Details
Main Author Johannessen, Jon-Arild (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2021.
SeriesEmerald points.
Subjects
Online AccessFull text
ISBN9781801179263
DOI10.1108/9781801179249
Physical Description1 online resource (144 pages).

Cover

LEADER 00000nam a2200000Ii 4500
001 em-9781801179263
003 UtOrBLW
005 20210723151059.0
006 m o d
007 cr |||||||||||
008 210719t20212021enk ob 001 0 eng d
020 |a 9781801179263  |q (e-book) 
040 |a UtOrBLW  |b eng  |e rda  |c UtOrBLW  |d UtOrBLW 
080 |a 610.6 
082 0 4 |a 610.6  |2 23 
100 1 |a Johannessen, Jon-Arild,  |e author. 
245 1 4 |a The soft side of knowledge management in health institutions /  |c Jon-Arild Johannessen (Kristiania University College, Norway). 
264 1 |a Bingley, U.K. :  |b Emerald Publishing Limited,  |c 2021. 
264 4 |c ©2021 
300 |a 1 online resource (144 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Emerald points 
500 |a Includes index. 
504 |a Includes bibliographical references. 
505 0 |a Chapter 1. Introduction to the history of hospital leadership -- Chapter 2. Management philosophies in hospitals -- Chapter 3. The knowledge-effectiveness perspective -- Chapter 4. Value creation processes in hospitals -- Chapter 5. Technology, innovation and tacit knowledge in hospitals -- Chapter 6. Organizational learning in hospitals -- Chapter 7. Conflict resolution in hospitals. 
520 |a Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social systems, from the management perspective, as well as integrating information processes, vision, goals and altering the course which the system is leading can help ease the task of hospital management. The innovative contribution of The Soft Side of Knowledge Management in Health Institutions lies in its exploration of how a knowledge perspective and knowledge-effectiveness can contribute to improving hospital leadership and organisation from a continuous-change perspective. Focused on knowledge management, information, communication, organizational learning, tacit knowledge, and negotiations within hospitals, the lessons and insights in this volume will appeal to both researchers and hospital managers alike. 
588 0 |a Print version record. 
650 0 |a Hospitals  |x Administration. 
650 0 |a Medical informatics. 
650 0 |a Knowledge management. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |z 9781801179256 
776 0 8 |i PDF version:  |z 9781801179249 
830 0 |a Emerald points. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/9781801179249