Change and continuity management in the public sector : the DALI model for effective decision-making

• Main Author: Dalli Gonzi, Rebecca (Author)
• Other Authors: Grima, Simon (Editor)
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, 2019.
• Subjects: Organizational behavior > Management.; Decision making.; elektronické knihy; electronic books
• ISBN: 9781789731675; 9781789731699
• DOI: 10.1108/9781789731675
• Physical Description: 1 online resource (xvii, 149 pages)

The customer problem in the public sector appears when too many processes are in place and staff volumes are too large to adapt to sudden change. As situations evolve and solutions are required, public managers are faced with an overload of information for decision-making, as normal day-to-day polic...