On the nature of effective CIO/CEO communication : evidence from an interview study

• Main Authors: Hütter, Alexander (Author), Arnitz, Thomas (Author), Riedl, René (Author)
• Format: Electronic eBook
• Language: English
• Published: Cham, Switzerland : Springer Nature, an imprint of Springer International Publishing, [2017]
• Series: SpringerBriefs in information systems.
• Subjects: Chief executive officers > Research > Case studies.; Chief information officers > Research > Case studies.; Interpersonal communication > Research > Case studies.; elektronické knihy; electronic books
• ISBN: 9783319505350; 9783319505343
• Physical Description: 1 online resource
• Access: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty

This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in their communication, including insights into antecedents and consequences of communication effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs and CEOs can gain new insights into the efficiency of their interactions, likely resulting in higher levels of shared understanding regarding the role of IT in their organization.