An introduction to service design : designing the invisible

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Bibliographic Details
Main Author: Penin, Lara (Author)
Format: Book
Language: English
Published: London : Bloomsbury Visual Arts, [2018]
Subjects:
služby
doprovodné služby
design
service industries
customer services
design služeb
případové studie
učebnice vysokých škol
case studies
textbooks (higher)
ISBN: 9781472572585
Physical Description: 342 stran : ilustrace (převážně barevné), mapy ; 27 cm

Cover

Table of contents

ikona NpovdaGlossary of Terms
Status Description Location Call Number
Status
Long term loan – Due : 31.12.2025 		Description

Location
 FMK Call Number 338/PENIN,L.
Status
Long term loan – Due : 31.12.2028 		Description

Location
 FMK Call Number 338/PENIN,L.
Status
In house loan 		Description

Location
 Study room - 3rd floor Call Number 338/PENIN,L.

Status Description Location Call Number
Long term loan - Due : 31.12.2025 FMK 338/PENIN,L.
Long term loan - Due : 31.12.2028 FMK 338/PENIN,L.
In house loan Study room - 3rd floor 338/PENIN,L.

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