Customer service : career success through customer loyalty

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Bibliographic Details
Main Author Timm, Paul R., 1943- (Author)
Format Book
LanguageEnglish
Published Boston : Pearson, [2014]
EditionSixth edition
Subjects
ISBN9780133056259 0-13-305625-2
Physical Descriptionx, 230 stran : ilustrace ; 26 cm

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ISBN:9780133056259 0-13-305625-2
Physical Description:x, 230 stran : ilustrace ; 26 cm