The benchmarking book a how-to-guide to best practice for managers and practitioners

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are reco...

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Bibliographic Details
Main Author Stapenhurst, Tim
Format Electronic eBook
LanguageEnglish
Published Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009.
Subjects
Online AccessFull text
ISBN9780080943329
9780750689052
Physical Description1 online zdroj (xli, 454 pages) : illustrations

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