CRM : the foundation of contemporary marketing strategy
Saved in:
Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
New York ; London :
Routledge, Taylor & Francis Group,
2013
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Subjects: | |
ISBN: | 9780415896566 978-0-415-89657-3 978-0-203-10757-7 |
Physical Description: | ix, 393 stran : ilustrace ; 26 cm |
LEADER | 01902cam a2200457 i 4500 | ||
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100 | 1 | |a Baran, Roger J. |q (Roger Joseph), |d 1945- |7 mzk2015854819 |4 aut | |
245 | 1 | 0 | |a CRM : |b the foundation of contemporary marketing strategy / |c Roger J. Baran & Robert Galka |
264 | 1 | |a New York ; |a London : |b Routledge, Taylor & Francis Group, |c 2013 | |
264 | 4 | |c ©2013 | |
300 | |a ix, 393 stran : |b ilustrace ; |c 26 cm | ||
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504 | |a Obsahuje bibliografii (strany [369]-383) a rejstřík | ||
650 | 0 | 7 | |a řízení vztahů se zákazníky |7 ph118187 |2 czenas |
650 | 0 | 7 | |a strategický marketing |7 ph116292 |2 czenas |
650 | 0 | 9 | |a customer relationship management |2 eczenas |
650 | 0 | 9 | |a strategic marketing |2 eczenas |
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