Description: Service operations management :

Service operations management : the total experience

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Bibliographic Details
Main Author:	Parker, David W., 1952- (Author)
Format:	Book
Language:	English
Published:	Cheltenham, UK ; Northampton, MA : Edward Elgar, c2012
Subjects:	management služby operační management service industries operations management učebnice vysokých škol textbooks (higher)
ISBN:	9781781006221
Physical Description:	xix, 557 s. : il. ; 25 cm

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Bibliography:	Obsahuje bibliografie a rejstřík
ISBN:	9781781006221