Services marketing : people, technology, strategy

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Bibliographic Details
Main Authors Lovelock, Christopher H., 1940-2008 (Author), Wirtz, Jochen (Author)
Format Book
LanguageEnglish
Published Upper Saddle River, NJ : Pearson/Prentice Hall, c2007
Edition6th ed.
SeriesPearson international edition
Subjects
ISBN0132056763
Physical Descriptionxx, 648 s. : il.

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