Využívání kontaktních center a řízení vztahů se zákazníky (CRM) pro zvýšení konkurenceschopnosti na stagnujících trzích = Exploiting contact centres and managing relationships with one's customers (CRM) for improving the competitive ability of manufacturers in stagnating markets : teze habilitační práce

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Bibliographic Details
Main Author: Kozák, Vratislav, 1956- (Dissertant)
Format: Book
Language: Czech
Published: Zlín : Univerzita Tomáše Bati ve Zlíně, 2006
Series: Teze habilitační práce = Habilitation thesis summary
Subjects:
řízení vztahů se zákazníky
konkurenceschopnost
informační a poradenská centra
customer relationship management
competitiveness
disertace
teze
dissertations
abstracts
ISBN: 807318480X
Physical Description: 39 s. ; 21 cm

Cover

Table of contents

ikona NpovdaGlossary of Terms
Status Description Location Call Number
Status
In house loan 		Description

Location
 Information desk - 3rd floor Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.
Status
In house loan - deposit  Place a Hold 		Description

Location
 Archive Call Number K/KOZÁK,V.

Status Description Location Call Number
In house loan Information desk - 3rd floor K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.
In house loan - deposit  Place a Hold Archive K/KOZÁK,V.

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