The service industry IDEA book : employee involvement in retail and office improvement

• Corporate Author: Japan Human Relations Association (Editor)
• Format: Book
• Language: English
• Published: Cambridge, MA : Productivity Press, 1990
• Subjects: participativní management; management změny; organizační změna; kaizen; prodej; služby; administrativa; participative management; management of change; organizational change; selling; service industries; office management; příručky; handbooks, manuals, etc
• ISBN: 0915299658
• Physical Description: xxi, 273 s. : il. ; 29 cm
• Item Description: Přeloženo z japonštiny; Obsahuje rejstřík