How people buy online : the psychology behind consumer behaviour

Marketers have long debated on what governs buying decisions of digital consumers. Are these decisions rational or are they driven by whims and fancies? Human decisions are controlled more by the reptilian brain led by fear and the mammalian brain governed by emotions, rather than the neo cortex tha...

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Bibliographic Details
Main Author: Gupta, Seema, (Author)
Format: eBook
Language: English
Published: Thousand Oaks, California : SAGE Publishing, [2021]
Edition: 1st edition.
Subjects:
ISBN: 9789354793066
9789353887537
Physical Description: 1 online zdroj (258 stran) : ilustrace

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Summary: Marketers have long debated on what governs buying decisions of digital consumers. Are these decisions rational or are they driven by whims and fancies? Human decisions are controlled more by the reptilian brain led by fear and the mammalian brain governed by emotions, rather than the neo cortex that works on rationale. Is it then possible for marketers to decode buying decisions of digital consumers and market their wares strategically in a highly competitive marketplace? How People Buy Online proves it is possible. Not only does it break the myths about online shopping behaviour, but it also reveals some deep marketing insights for consumer engagement by delving into consumer psychology and behavioural economics. This unique intersection of marketing with psychology makes this book an absorbing read, especially for management professionals. Watch the book discussion https://youtu.be/DK20dpk35zU.
ISBN: 9789354793066
9789353887537