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Walden, Steven
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Customer experience management rebooted : are you an experience brand or an efficiency brand?
by
Walden, Steven
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2017
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Customer experience : future trends and insights
by
Shaw, Colin, 1958-
,
Dibeehi, Qaalfa
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Walden, Steven
Year of Publication
2010
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Related Subjects
Consumer satisfaction
Customer relations
Customer services
Management
consumer behavior
customer relationship management
marketing
neuromarketing
psychological aspects
psychologické aspekty
social media
sociální média
spotřebitelské chování
řízení vztahů se zákazníky
