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Flu, Melvin Brand, 1966-
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Service design for business : a practical guide to optimizing the customer experience
by
Reason, Ben
,
Løvlie, Lavrans, 1969-
,
Flu, Melvin Brand, 1966
-
Year of Publication
2016
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Related Subjects
customer relationship management
customer services
doprovodné služby
řízení vztahů se zákazníky
