LDA 토픽모델링을 활용한 호텔등급별 서비스품질 요인도출

Purpose This study aims to derive hotel service quality’s determinant factors according to hotel class by using OTA (online travel agency) reviews. Design/Methodology/Approach This study used OTA (Online Travel Agency) reviews as big data and grouped online reviews according to the hotel’s star rati...

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Bibliographic Details
Published in무역연구 Vol. 16; no. 5; pp. 779 - 791
Main Authors 김원식(Won-Sik Kim), 김두산(Doo-San Kim)
Format Journal Article
LanguageKorean
Published 한국무역연구원 30.10.2020
The Korea International Trade Research Institute
Subjects
무역학
LDA Topic Modeling
Hotel Rating
BigData
Hotel Service Quality
OTA Hotel Reviews
Online AccessGet full text
ISSN1738-8112
2384-1958
DOI10.16980/jitc.16.5.202010.779

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Table of Contents:
  • 서론 Ⅱ. 이론적 배경 Ⅲ. 연구방법론 Ⅳ. 분석 결과 Ⅴ. 결론 References