アンドロイドERICAの傾聴対話システム–人間による傾聴との比較評価

Saved in:
Bibliographic Details
Published in人工知能学会論文誌 Vol. 36; no. 5; pp. H-L51_1 - 12
Main Authors 河原, 達也, 井上, 昂治, 高梨, 克也, ラーラー, ディベッシュ, 中村, 静, 山本, 賢太
Format Journal Article
LanguageJapanese
Published 一般社団法人 人工知能学会 01.09.2021
Subjects
Online AccessGet full text
ISSN1346-0714
1346-8030
DOI10.1527/tjsai.36-5_H-L51

Cover

Author 高梨, 克也
中村, 静
井上, 昂治
山本, 賢太
ラーラー, ディベッシュ
河原, 達也
Author_xml – sequence: 1
  fullname: 河原, 達也
  organization: 京都大学大学院情報学研究科
– sequence: 1
  fullname: 井上, 昂治
  organization: 京都大学大学院情報学研究科
– sequence: 1
  fullname: 高梨, 克也
  organization: 滋賀県立大学人間文化学部
– sequence: 1
  fullname: ラーラー, ディベッシュ
  organization: 京都大学大学院情報学研究科
– sequence: 1
  fullname: 中村, 静
  organization: 京都大学大学院情報学研究科
– sequence: 1
  fullname: 山本, 賢太
  organization: 京都大学大学院情報学研究科
BookMark eNo9UM1Kw0AYXETBWnv3JVL3J5ufo5TWCgVB9CYsX9KNJtQqSS_eTAKieKx6VvFgES2iIBbpw7itxLcwtsXLN3OYmW-YJTTfPmxLhFYILhNOzdVOEIFfZobGRV1rcDKHCoTphmZhhudnHJtEX0SlKPIdjAllOsG8gHZVcqfSV5Weq_RJJfc5qW5tVNZU_DxOhln8Nu4Ps96LSt5V8qHSU5XefJ10R4PBz3VXxY8qOVPJxVSp4ofc9d2_zD7TrHc1Gt4uowUPWpEszbCIdmrV7UpecXM9_9HQAmpSQ_PAljZwW-fAPNtyHA8cwMSjluEZ0pPENaVFJG06VJpAJOiuhCa4DqGUmzpnRVSb5gZRB_akOAr9AwiPBYQd321JMZlHMEPwvzPBushn-he4-xCKANgvTluEAQ
ContentType Journal Article
Copyright 人工知能学会2021
Copyright_xml – notice: 人工知能学会2021
DOI 10.1527/tjsai.36-5_H-L51
DeliveryMethod fulltext_linktorsrc
Discipline Computer Science
EISSN 1346-8030
EndPage 12
ExternalDocumentID article_tjsai_36_5_36_36_5_H_L51_article_char_ja
GroupedDBID 123
2WC
ABJNI
ACGFS
ALMA_UNASSIGNED_HOLDINGS
CS3
E3Z
EBS
EJD
JSF
KQ8
OK1
PQQKQ
RJT
XSB
ID FETCH-LOGICAL-j2726-fa9e9a5945a3f98bbfaba01f286f6efe1c7e81e2db2e7a1ea4ceadacb12257453
ISSN 1346-0714
IngestDate Wed Sep 03 06:31:03 EDT 2025
IsDoiOpenAccess true
IsOpenAccess true
IsPeerReviewed false
IsScholarly true
Issue 5
Language Japanese
LinkModel OpenURL
MergedId FETCHMERGED-LOGICAL-j2726-fa9e9a5945a3f98bbfaba01f286f6efe1c7e81e2db2e7a1ea4ceadacb12257453
OpenAccessLink https://www.jstage.jst.go.jp/article/tjsai/36/5/36_36-5_H-L51/_article/-char/ja
ParticipantIDs jstage_primary_article_tjsai_36_5_36_36_5_H_L51_article_char_ja
PublicationCentury 2000
PublicationDate 2021-09-01
PublicationDateYYYYMMDD 2021-09-01
PublicationDate_xml – month: 09
  year: 2021
  text: 2021-09-01
  day: 01
PublicationDecade 2020
PublicationTitle 人工知能学会論文誌
PublicationYear 2021
Publisher 一般社団法人 人工知能学会
Publisher_xml – name: 一般社団法人 人工知能学会
References [Johansson 16]Johansson, M., Hori, T., Skantze, G., H\"othker, A., and Gustafson, J.: Making turn-taking decisions for an active listening robot for memory training, International Conference on Social Robotics (ICSR), pp. 940-949 (2016)
[下岡 17] 下岡 和也, 徳久 良子, 吉村 貴克, 星野 博之, 渡部 生聖:音声対話ロボットのための傾聴システムの開発, 自然言語処理, Vol. 24, No. 1, pp. 3-47 (2017)
[堀口 88] 堀口 純子:コミュニケーションにおける聞き手の言語行動, 日本語教育, No. 64, pp. 13-26 (1988)
[境 14] 境 くりま, 石井 カルロス寿憲, 港 隆史, 石黒 浩:発話者の音声に対応する動作生成と遠隔操作ロボットへの動作の付加効果, 人工知能学会研究会資料, SIG-Challenge-B303, pp. 7-13 (2014)
[Devlin 19] Devlin, J., Chang, M.-W., Lee, K., and Toutanova, K.: BERT: Pre-training of deep bidirectional transformers for language understanding, Annual Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (NAACL-HLT), pp. 4171-4186 (2019)
[Ward 00] Ward, N. and Tsukahara, W.: Prosodic features which cue back-channel responses English and Japanese, Journal of Pragmatics, Vol. 32, pp. 1177-1207 (2000)
[Fujie 05] Fujie, S., Fukushima, K., and Kobayashi, T.: Back-channel feedback generation using linguistic and nonlinguistic information and its application to spoken dialogue system, INTERSPEECH, pp. 889-892 (2005)
[Lala 18] Lala, D., Inoue, K., and Kawahara, T.: Evaluation of real-time deep learning turn-taking models for multiple dialogue scenarios, International Conference on Multimodal Interaction (ICMI), pp. 78-86 (2018)
[大竹 14] 大竹 裕也, 萩原 将文:評価表現による印象推定と傾聴型対話システムへの応用, 知能と情報, Vol. 26, No. 2, pp. 617-626 (2014)
[Raux 09] Raux, A. and Eskenazi, M.: A finite-state turn-taking model for spoken dialog systems, Annual Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (NAACL-HLT), pp. 629-637 (2009)
[Glas 16] Glas, D. F., Minaot, T., Ishi, C. T., Kawahara, T., and Ishiguro, H.: ERICA: The ERATO intelligent conversational android, International Conference on Robot and Human Interactive Communication (ROMAN), pp. 22-29 (2016)
[Weizenbaum 66] Weizenbaum, J.: ELIZA-a computer program for the study of natural language communication between man and machine, Communications of the ACM, Vol. 9, No. 1, pp. 36-45 (1966)
[ホールファミリーケア 09] ホールファミリーケア 協会(編):新傾聴ボランティアのすすめ-聴くことでできる社会貢献 (2009)
[Inoue 16] Inoue, K., Milhorat, P., Lala, D., Zhao, T., and Kawahara, T.: Talking with ERICA, an autonomous android, Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 212-215 (2016)
[Butler 63] Butler, R. N.: The life review: An interpretation of reminiscence the aged, Psychiatry, Vol. 26, No. 1, pp. 65-76 (1963)
[Lala 17] Lala, D., Milhorat, P., Inoue, K., Ishida, M., Takanashi, K., and Kawahara, T.: Attentive listening system with backchanneling, response generation and flexible turn-taking, Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 127-136 (2017)
[Ishi 16] Ishi, C. T., Liu, C., Even, J., and Hagita, N.: Hearing support system using environment sensor network, International Conference on Intelligent Robots and Systems (IROS), pp. 1275-1280 (2016)
[三島 03] 三島 徳雄, 久保田 進也:積極傾聴を学ぶ-発見的体験学習法の実際 (2003)
[Inoue 20] Inoue, K., Lala, D., Yamamoto, K., Nakamura, S., Takanashi, K., and Kawahara, T.: An attentive listening system with android ERICA: Comparison of autonomous and WOZ interactions, SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 118-127 (2020)
[小林 12] 小林 優佳, 山本 大介, 土井 美和子:高齢者向け対話インタフェース: 病院スタッフ・患者間の対話モデルを使用したコミュニケーションロボット, 人工知能学会研究会資料, SIG-SLUD-64, pp. 75-80 (2012)
[Kawahara 16] Kawahara, T., Yamaguchi, T., Inoue, K., Takanashi, K., and Ward, N.: Prediction and generation of backchannel form for attentive listening systems, INTERSPEECH, pp. 2890-2894 (2016)
[Koiso 98] Koiso, H., Horiuchi, Y., Tutiya, S., Ichikawa, A., and Den, Y.: An analysis of turn-taking and backchannels based on prosodic and syntactic features in Japanese map task dialogs, Language and Speech, Vol. 41, No. 3, pp. 295-321 (1998)
[小林 11] 小林 優佳, 山本 大介, 土井 美和子:高齢者対話インタフェース-発話間の共起性を利用した傾聴対話の基礎検討-, 情報科学技術フォーラム講演論文集, pp. 253-256 (2011)
[Schmidt 86] Schmidt, R.: Multiple emitter location and signal parameter estimation, IEEE Transactions on Antennas and Propagation, Vol. 34, No. 3, pp. 276-280 (1986)
[Schröder 12] Schröder, M., Bevacqua, E., Cowie, R., Eyben, F., Gunes, H., Heylen, D., Maat, ter M., McKeown, G., Pammi, S., Pantic, M., Pelachaud, C., Schuller, B., Sevin, de E., Valstar, M., and Wöllmer, M.: Building autonomous sensitive artificial listeners, IEEE Transaction on Affective Computing, Vol. 3, No. 2, pp. 165-183 (2012)
[小林 05] 小林 のぞみ, 乾 健太郎, 松本 裕治, 立石 健二, 福島 俊一:意見抽出のための評価表現の収集, 自然言語処理, Vol. 12, No. 3, pp. 203-222 (2005)
[Han 15] Han, S., Bang, J., Ryu, S., and Lee, G. G.: Exploiting knowledge base to generate responses for natural language dialog listening agents, Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 129-133(2015)
[春日 19] 春日 悠生, 井上, 昂治, 山本, 賢太, 高梨, 克也, 河原, 達也:ヒューマンロボットインタラクションコーパスへの焦点アノテーションの基準と予備的分析, 人工知能学会研究会資料, SIG-SLUD-B901-03 (2019)
[石井 13] 石井 カルロス寿憲, 劉 超然, 石黒 浩, 萩田 紀博:遠隔存在感ロボットのためのフォルマントによる口唇動作生成手法, 日本ロボット学会誌, Vol. 31, No. 4, pp. 401-408 (2013)
References_xml – reference: [Ward 00] Ward, N. and Tsukahara, W.: Prosodic features which cue back-channel responses English and Japanese, Journal of Pragmatics, Vol. 32, pp. 1177-1207 (2000)
– reference: [Butler 63] Butler, R. N.: The life review: An interpretation of reminiscence the aged, Psychiatry, Vol. 26, No. 1, pp. 65-76 (1963)
– reference: [Inoue 16] Inoue, K., Milhorat, P., Lala, D., Zhao, T., and Kawahara, T.: Talking with ERICA, an autonomous android, Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 212-215 (2016)
– reference: [Fujie 05] Fujie, S., Fukushima, K., and Kobayashi, T.: Back-channel feedback generation using linguistic and nonlinguistic information and its application to spoken dialogue system, INTERSPEECH, pp. 889-892 (2005)
– reference: [Ishi 16] Ishi, C. T., Liu, C., Even, J., and Hagita, N.: Hearing support system using environment sensor network, International Conference on Intelligent Robots and Systems (IROS), pp. 1275-1280 (2016)
– reference: [境 14] 境 くりま, 石井 カルロス寿憲, 港 隆史, 石黒 浩:発話者の音声に対応する動作生成と遠隔操作ロボットへの動作の付加効果, 人工知能学会研究会資料, SIG-Challenge-B303, pp. 7-13 (2014)
– reference: [Lala 17] Lala, D., Milhorat, P., Inoue, K., Ishida, M., Takanashi, K., and Kawahara, T.: Attentive listening system with backchanneling, response generation and flexible turn-taking, Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 127-136 (2017)
– reference: [石井 13] 石井 カルロス寿憲, 劉 超然, 石黒 浩, 萩田 紀博:遠隔存在感ロボットのためのフォルマントによる口唇動作生成手法, 日本ロボット学会誌, Vol. 31, No. 4, pp. 401-408 (2013)
– reference: [大竹 14] 大竹 裕也, 萩原 将文:評価表現による印象推定と傾聴型対話システムへの応用, 知能と情報, Vol. 26, No. 2, pp. 617-626 (2014)
– reference: [Koiso 98] Koiso, H., Horiuchi, Y., Tutiya, S., Ichikawa, A., and Den, Y.: An analysis of turn-taking and backchannels based on prosodic and syntactic features in Japanese map task dialogs, Language and Speech, Vol. 41, No. 3, pp. 295-321 (1998)
– reference: [ホールファミリーケア 09] ホールファミリーケア 協会(編):新傾聴ボランティアのすすめ-聴くことでできる社会貢献 (2009)
– reference: [Lala 18] Lala, D., Inoue, K., and Kawahara, T.: Evaluation of real-time deep learning turn-taking models for multiple dialogue scenarios, International Conference on Multimodal Interaction (ICMI), pp. 78-86 (2018)
– reference: [Devlin 19] Devlin, J., Chang, M.-W., Lee, K., and Toutanova, K.: BERT: Pre-training of deep bidirectional transformers for language understanding, Annual Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (NAACL-HLT), pp. 4171-4186 (2019)
– reference: [小林 11] 小林 優佳, 山本 大介, 土井 美和子:高齢者対話インタフェース-発話間の共起性を利用した傾聴対話の基礎検討-, 情報科学技術フォーラム講演論文集, pp. 253-256 (2011)
– reference: [Glas 16] Glas, D. F., Minaot, T., Ishi, C. T., Kawahara, T., and Ishiguro, H.: ERICA: The ERATO intelligent conversational android, International Conference on Robot and Human Interactive Communication (ROMAN), pp. 22-29 (2016)
– reference: [Johansson 16]Johansson, M., Hori, T., Skantze, G., H\"othker, A., and Gustafson, J.: Making turn-taking decisions for an active listening robot for memory training, International Conference on Social Robotics (ICSR), pp. 940-949 (2016)
– reference: [Han 15] Han, S., Bang, J., Ryu, S., and Lee, G. G.: Exploiting knowledge base to generate responses for natural language dialog listening agents, Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 129-133(2015)
– reference: [春日 19] 春日 悠生, 井上, 昂治, 山本, 賢太, 高梨, 克也, 河原, 達也:ヒューマンロボットインタラクションコーパスへの焦点アノテーションの基準と予備的分析, 人工知能学会研究会資料, SIG-SLUD-B901-03 (2019)
– reference: [Schmidt 86] Schmidt, R.: Multiple emitter location and signal parameter estimation, IEEE Transactions on Antennas and Propagation, Vol. 34, No. 3, pp. 276-280 (1986)
– reference: [Kawahara 16] Kawahara, T., Yamaguchi, T., Inoue, K., Takanashi, K., and Ward, N.: Prediction and generation of backchannel form for attentive listening systems, INTERSPEECH, pp. 2890-2894 (2016)
– reference: [Raux 09] Raux, A. and Eskenazi, M.: A finite-state turn-taking model for spoken dialog systems, Annual Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (NAACL-HLT), pp. 629-637 (2009)
– reference: [下岡 17] 下岡 和也, 徳久 良子, 吉村 貴克, 星野 博之, 渡部 生聖:音声対話ロボットのための傾聴システムの開発, 自然言語処理, Vol. 24, No. 1, pp. 3-47 (2017)
– reference: [小林 05] 小林 のぞみ, 乾 健太郎, 松本 裕治, 立石 健二, 福島 俊一:意見抽出のための評価表現の収集, 自然言語処理, Vol. 12, No. 3, pp. 203-222 (2005)
– reference: [Inoue 20] Inoue, K., Lala, D., Yamamoto, K., Nakamura, S., Takanashi, K., and Kawahara, T.: An attentive listening system with android ERICA: Comparison of autonomous and WOZ interactions, SIGdial Meeting on Discourse and Dialogue (SIGDIAL), pp. 118-127 (2020)
– reference: [Schröder 12] Schröder, M., Bevacqua, E., Cowie, R., Eyben, F., Gunes, H., Heylen, D., Maat, ter M., McKeown, G., Pammi, S., Pantic, M., Pelachaud, C., Schuller, B., Sevin, de E., Valstar, M., and Wöllmer, M.: Building autonomous sensitive artificial listeners, IEEE Transaction on Affective Computing, Vol. 3, No. 2, pp. 165-183 (2012)
– reference: [小林 12] 小林 優佳, 山本 大介, 土井 美和子:高齢者向け対話インタフェース: 病院スタッフ・患者間の対話モデルを使用したコミュニケーションロボット, 人工知能学会研究会資料, SIG-SLUD-64, pp. 75-80 (2012)
– reference: [堀口 88] 堀口 純子:コミュニケーションにおける聞き手の言語行動, 日本語教育, No. 64, pp. 13-26 (1988)
– reference: [三島 03] 三島 徳雄, 久保田 進也:積極傾聴を学ぶ-発見的体験学習法の実際 (2003)
– reference: [Weizenbaum 66] Weizenbaum, J.: ELIZA-a computer program for the study of natural language communication between man and machine, Communications of the ACM, Vol. 9, No. 1, pp. 36-45 (1966)
SSID ssib001234105
ssib008501343
ssib047348305
ssib000961560
ssj0057238
ssib006575950
Score 2.317005
SourceID jstage
SourceType Publisher
StartPage H-L51_1
SubjectTerms attentive listening
autonomous android
backchannel
listener response
spoken dialogue system
Title アンドロイドERICAの傾聴対話システム–人間による傾聴との比較評価
URI https://www.jstage.jst.go.jp/article/tjsai/36/5/36_36-5_H-L51/_article/-char/ja
Volume 36
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
ispartofPNX 人工知能学会論文誌, 2021/09/01, Vol.36(5), pp.H-L51_1-12
journalDatabaseRights – providerCode: PRVAFT
  databaseName: Colorado Digital library
  customDbUrl:
  eissn: 1346-8030
  dateEnd: 99991231
  omitProxy: true
  ssIdentifier: ssj0057238
  issn: 1346-0714
  databaseCode: KQ8
  dateStart: 20010101
  isFulltext: true
  titleUrlDefault: http://grweb.coalliance.org/oadl/oadl.html
  providerName: Colorado Alliance of Research Libraries
link http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpR1Na9RANJR68eK3-E0P5iRbd5KZycxJJttdil8gtNCDEJJsAu6him4vntysiOKx6lnFg0W0iIJYpD_GtLL-C9-8mexG24NVWLJvX17eZ5J5M_tmxnHO50kKzXomG8JPY-igBGkjyUi3EXOaejGTzRR3ibh2nc8v0stLbGlq-mGtammln8ym93edV_IvUQUcxFXPkt1DZMdMAQEwxBeOEGE4_lWM3bbvCs9VHgK-G_oWENICaq6ioeNTuM0j_iKuarttps-HAAiNCanGqI7FKOmGxPIIgwqo2AteyWlWVROgAnVDpT9t6UqOGCMrtJcLUQHhbtINsahpyLU-kmqasKXFGcUkQ1ltV5F6jl1TgGmdFZAFruwgINBPc2jjnKs4ErdcqZBnqBUGcXAUAWKUK8bjyPpM6KGXQeu2Zgk3qDYT9NTqUe0Z2ZnQoyJWTZCsDD3wF9pqyy6c0EtUQaDFnvYB0oMwhr7awd_4vooG2LETgxxMsKrwqeo2keM4-r-HGFiw-niQR8YFb-YJrixqokfBTy3tY4XRAH1liEK49pU1Xwfkwr-FptZw-pTjZDiTV0xwomn_d7OtrVnuxr5VWK3pnG9cZSQitUzM1NfvaOOZp6sM-r178a1ZnzdYhFdO8plxlal9LiMkjXweMX3A7_lIC6sI9ATHqAe9rH1ewKkewrlyo9ZJkZzUBxEg19O10ZNWS-9xW6sNEAy6VZNF7qhePwpbVZMfMr3NHw4DWY_Z4gkw6-KfRkFa3INOYlVgijnvwiHngO2szihjwGFnqhcfcQ5WG8HM2LzgqHOzLF6Xw0_l8Ek5fF8WbwDAl0w5-LBdbI4Gn7fXN0drH8viS1l8LYePyuHL7w9WtzY2fr5YLQfvyuJxWTw1lOXgLVz1Y_3Z6NtwtPZ8a_PVMWex015ogaZm25ZGzws83shjmUl4zVMW-7kUSZLHSdwkuSd4zrM8I2mQCZJ53cTLgphkMU2hOYvThEBuEVDmH3eml28vZyecGZJJGScJ7cYSejrdXHRTzuBKlnGSUJqcdC4Z_0R3zNo80V5jfuq_OZx29k8ewzPOdP_uSnYWOir95BzeR78ApY4ASA
linkProvider Colorado Alliance of Research Libraries
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=%E3%82%A2%E3%83%B3%E3%83%89%E3%83%AD%E3%82%A4%E3%83%89ERICA%E3%81%AE%E5%82%BE%E8%81%B4%E5%AF%BE%E8%A9%B1%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E2%80%93%E4%BA%BA%E9%96%93%E3%81%AB%E3%82%88%E3%82%8B%E5%82%BE%E8%81%B4%E3%81%A8%E3%81%AE%E6%AF%94%E8%BC%83%E8%A9%95%E4%BE%A1&rft.jtitle=%E4%BA%BA%E5%B7%A5%E7%9F%A5%E8%83%BD%E5%AD%A6%E4%BC%9A%E8%AB%96%E6%96%87%E8%AA%8C&rft.au=%E6%B2%B3%E5%8E%9F%2C+%E9%81%94%E4%B9%9F&rft.au=%E4%BA%95%E4%B8%8A%2C+%E6%98%82%E6%B2%BB&rft.au=%E9%AB%98%E6%A2%A8%2C+%E5%85%8B%E4%B9%9F&rft.au=%E3%83%A9%E3%83%BC%E3%83%A9%E3%83%BC%2C+%E3%83%87%E3%82%A3%E3%83%99%E3%83%83%E3%82%B7%E3%83%A5&rft.date=2021-09-01&rft.pub=%E4%B8%80%E8%88%AC%E7%A4%BE%E5%9B%A3%E6%B3%95%E4%BA%BA+%E4%BA%BA%E5%B7%A5%E7%9F%A5%E8%83%BD%E5%AD%A6%E4%BC%9A&rft.issn=1346-0714&rft.eissn=1346-8030&rft.volume=36&rft.issue=5&rft.spage=H-L51_1&rft.epage=12&rft_id=info:doi/10.1527%2Ftjsai.36-5_H-L51&rft.externalDocID=article_tjsai_36_5_36_36_5_H_L51_article_char_ja
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=1346-0714&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=1346-0714&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=1346-0714&client=summon