Expressions of Sentiments during Code Reviews: Male vs. Female

• Published in: 2019 IEEE 26th International Conference on Software Analysis, Evolution and Reengineering (SANER) pp. 26 - 37
• Main Authors: Paul, Rajshakhar, Bosu, Amiangshu, Sultana, Kazi Zakia
• Format: Conference Proceeding
• Language: English
• Published: IEEE 01.02.2019
• Subjects: code review; discrimination; emotion; gender bias; gender issues; Industries; sentiment; Sentiment analysis; Social networking (online); Software; Software engineering; Task analysis
• DOI: 10.1109/SANER.2019.8667987

As most of the software development organizations are male-dominated, many female developers encounter negative workplace experiences and report feeling like they "do not belong". Exposures to discriminatory expletives or negative critiques from their male colleagues may further exacerbate those feelings. The primary goal of this study is to identify the differences in expressions of sentiments between male and female developers during various software engineering tasks. On this goal, we mined the code review repositories of six popular open source projects. We used a semi-automated approach leveraging the name as well as multiple social networks to identify the gender of a developer. Using SentiSE, a customized and state-of-the-art sentiment analysis tool for the software engineering domain, we classify each communication as negative, positive, or neutral. We also compute the frequencies of sentiment words, emoticons, and expletives used by each developer.Our results suggest that the likelihood of using sentiment words, emoticons, and expletives during code reviews varies based on the gender of a developer, as females are significantly less likely to express sentiments than males. Although female developers were more neutral to their male colleagues than to another female, male developers from three out of the six projects were not only writing more frequent negative comments but also withholding positive encouragements from their female counterparts. Our results provide empirical evidence of another factor behind the negative work place experiences encountered by the female developers that may be contributing to the diminishing number of females in the SE industry.