Dutch citizens of Turkish origin who utilize healthcare services in Turkey: a qualitative study on motives and contextual factors
Background Dutch residents of Turkish origin frequently utilize healthcare in Turkey. Methods To investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healt...
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| Published in | BMC health services research Vol. 18; no. 1; pp. 289 - 10 |
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| Main Authors | , , , , , |
| Format | Journal Article |
| Language | English |
| Published |
London
BioMed Central
17.04.2018
BioMed Central Ltd BMC |
| Subjects | |
| Online Access | Get full text |
| ISSN | 1472-6963 1472-6963 |
| DOI | 10.1186/s12913-018-3026-9 |
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| Abstract | Background
Dutch residents of Turkish origin frequently utilize healthcare in Turkey.
Methods
To investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healthcare providers and observations at the registration offices and waiting rooms of outpatient clinics in several Turkish hospitals.
Results
Respondents believed their perceived needs for referral to specialist care and diagnostic assessments to quantify their health were not being met in the Netherlands.
Conclusions
These mismatches in expectations of what constitutes “good care” led to dissatisfaction with Dutch primary care. Consequently, respondents utilized healthcare in Turkey if the opportunity arose, and were encouraged in this by their social networks. Establishing cross-border communication between healthcare providers is necessary, because there is currently no continuity of care for cross-border patients. |
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| AbstractList | Background
Dutch residents of Turkish origin frequently utilize healthcare in Turkey.
Methods
To investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healthcare providers and observations at the registration offices and waiting rooms of outpatient clinics in several Turkish hospitals.
Results
Respondents believed their perceived needs for referral to specialist care and diagnostic assessments to quantify their health were not being met in the Netherlands.
Conclusions
These mismatches in expectations of what constitutes “good care” led to dissatisfaction with Dutch primary care. Consequently, respondents utilized healthcare in Turkey if the opportunity arose, and were encouraged in this by their social networks. Establishing cross-border communication between healthcare providers is necessary, because there is currently no continuity of care for cross-border patients. Dutch residents of Turkish origin frequently utilize healthcare in Turkey. To investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healthcare providers and observations at the registration offices and waiting rooms of outpatient clinics in several Turkish hospitals. Respondents believed their perceived needs for referral to specialist care and diagnostic assessments to quantify their health were not being met in the Netherlands. These mismatches in expectations of what constitutes "good care" led to dissatisfaction with Dutch primary care. Consequently, respondents utilized healthcare in Turkey if the opportunity arose, and were encouraged in this by their social networks. Establishing cross-border communication between healthcare providers is necessary, because there is currently no continuity of care for cross-border patients. Dutch residents of Turkish origin frequently utilize healthcare in Turkey.BACKGROUNDDutch residents of Turkish origin frequently utilize healthcare in Turkey.To investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healthcare providers and observations at the registration offices and waiting rooms of outpatient clinics in several Turkish hospitals.METHODSTo investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healthcare providers and observations at the registration offices and waiting rooms of outpatient clinics in several Turkish hospitals.Respondents believed their perceived needs for referral to specialist care and diagnostic assessments to quantify their health were not being met in the Netherlands.RESULTSRespondents believed their perceived needs for referral to specialist care and diagnostic assessments to quantify their health were not being met in the Netherlands.These mismatches in expectations of what constitutes "good care" led to dissatisfaction with Dutch primary care. Consequently, respondents utilized healthcare in Turkey if the opportunity arose, and were encouraged in this by their social networks. Establishing cross-border communication between healthcare providers is necessary, because there is currently no continuity of care for cross-border patients.CONCLUSIONSThese mismatches in expectations of what constitutes "good care" led to dissatisfaction with Dutch primary care. Consequently, respondents utilized healthcare in Turkey if the opportunity arose, and were encouraged in this by their social networks. Establishing cross-border communication between healthcare providers is necessary, because there is currently no continuity of care for cross-border patients. Abstract Background Dutch residents of Turkish origin frequently utilize healthcare in Turkey. Methods To investigate their motives for doing so, we conducted a qualitative study among these healthcare users using semi-structured interviews. We complemented this with informal conversations with Turkish healthcare providers and observations at the registration offices and waiting rooms of outpatient clinics in several Turkish hospitals. Results Respondents believed their perceived needs for referral to specialist care and diagnostic assessments to quantify their health were not being met in the Netherlands. Conclusions These mismatches in expectations of what constitutes “good care” led to dissatisfaction with Dutch primary care. Consequently, respondents utilized healthcare in Turkey if the opportunity arose, and were encouraged in this by their social networks. Establishing cross-border communication between healthcare providers is necessary, because there is currently no continuity of care for cross-border patients. |
| ArticleNumber | 289 |
| Audience | Academic |
| Author | Lamkaddem, Majda Peters, Ron J. G. Şekercan, Aydın Woudstra, Anke J. Essink-Bot, Marie-Louise Akgün, Seval |
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| Keywords | Turkish origin Ethnicity Medical tourism Accessibility Cross-border care Health services research |
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| Snippet | Background
Dutch residents of Turkish origin frequently utilize healthcare in Turkey.
Methods
To investigate their motives for doing so, we conducted a... Dutch residents of Turkish origin frequently utilize healthcare in Turkey. To investigate their motives for doing so, we conducted a qualitative study among... Dutch residents of Turkish origin frequently utilize healthcare in Turkey.BACKGROUNDDutch residents of Turkish origin frequently utilize healthcare in... Abstract Background Dutch residents of Turkish origin frequently utilize healthcare in Turkey. Methods To investigate their motives for doing so, we conducted... |
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| SubjectTerms | Accessibility Adult Aged Analysis Communication Continuity of Patient Care - standards Cross-border care Delivery of Health Care - standards economics and financing systems Emigration and Immigration - statistics & numerical data Emotions Ethnic Groups Ethnicity expenditure Female Health Administration Health Informatics Health Services - statistics & numerical data Health services research Humans Interprofessional Relations Male Medical care Medical tourism Medical Tourism - psychology Medical Tourism - statistics & numerical data Medicine Medicine & Public Health Middle Aged Motivation Netherlands Nursing Research Patient Acceptance of Health Care - ethnology Patient Acceptance of Health Care - psychology Patient Acceptance of Health Care - statistics & numerical data Perception Physician and patient Public Health Qualitative Research Research Article Turkey - ethnology Turkish origin Utilization |
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| Title | Dutch citizens of Turkish origin who utilize healthcare services in Turkey: a qualitative study on motives and contextual factors |
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