Customer churn prediction in telecom using machine learning in big data platform - Ahmad, Abdelrahim Kasem; Jafar, Assef; Aljoumaa, Kadan (Journal of big data, 2019)
Keywords: Algorithms; Artificial intelligence; Big Data; Churn in telecom; Classification; Communications Engineering; Computational Science and Engineering; Computer Science; Customer churn prediction; Customers; Data management; Data Mining and Knowledge Discovery; Database Management; Decision trees; Feature extraction; Feature selection; Information Storage and Retrieval; Machine learning; Mathematical Applications in Computer Science; Mathematical models; Mobile Social Network Analysis; Network analysis; Networks; Performance evaluation; Prediction models; Social networks; Telecommunications; Telecommunications industry; Customer churn prediction; Feature selection; Machine learning; Classification; Mobile Social Network Analysis; Big data; Churn in telecom