Are humans rational? Exploring factors influencing impulse buying intention and continuous impulse buying intention

This study investigates the effects of consumers' impulsivity traits, option framing, product type, and cash refund promotion on consumers' online impulse buying intention. This study follows two stages to investigate factors influencing impulse buying intention and continuous impulse buyi...

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Published inJournal of consumer behaviour Vol. 15; no. 2; pp. 186 - 197
Main Authors Chen, Yi-Fen, Wang, Ruo-Yu
Format Journal Article
LanguageEnglish
Published London Blackwell Publishing Ltd 01.03.2016
Wiley
Wiley Subscription Services, Inc
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Online AccessGet full text
ISSN1472-0817
1479-1838
DOI10.1002/cb.1563

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Abstract This study investigates the effects of consumers' impulsivity traits, option framing, product type, and cash refund promotion on consumers' online impulse buying intention. This study follows two stages to investigate factors influencing impulse buying intention and continuous impulse buying intention. In Stage 1, this study investigates the influence of impulsivity traits (high/low), option framing (+OF/−OF), and product type (hedonic product/utilitarian product) in online shopping on impulse buying intention. In Stage 2, this study explores factors moderating the continuous impulse buying intention. Cash refund promotion (high/low) serves as the moderator. The experiment results demonstrated that subjects with high impulsivity traits, “subtractive option framing (−OF), and hedonic products” are more likely to engage in impulse buying intention. In addition, cash refund promotion at a higher level increases consumers' continuous impulse buying intention. The findings provide guidance for designing appropriate online promotion situation to induce consumers' impulse buying intention that favors online retailers. Copyright © 2015 John Wiley & Sons, Ltd.
AbstractList This study investigates the effects of consumers' impulsivity traits, option framing, product type, and cash refund promotion on consumers' online impulse buying intention. This study follows two stages to investigate factors influencing impulse buying intention and continuous impulse buying intention. In Stage 1, this study investigates the influence of impulsivity traits (high/low), option framing (+OF/−OF), and product type (hedonic product/utilitarian product) in online shopping on impulse buying intention. In Stage 2, this study explores factors moderating the continuous impulse buying intention. Cash refund promotion (high/low) serves as the moderator. The experiment results demonstrated that subjects with high impulsivity traits, “subtractive option framing (−OF), and hedonic products” are more likely to engage in impulse buying intention. In addition, cash refund promotion at a higher level increases consumers' continuous impulse buying intention. The findings provide guidance for designing appropriate online promotion situation to induce consumers' impulse buying intention that favors online retailers. Copyright © 2015 John Wiley & Sons, Ltd.
This study investigates the effects of consumers' impulsivity traits, option framing, product type, and cash refund promotion on consumers' online impulse buying intention. This study follows two stages to investigate factors influencing impulse buying intention and continuous impulse buying intention. In Stage 1, this study investigates the influence of impulsivity traits (high/low), option framing (+OF/-OF), and product type (hedonic product/utilitarian product) in online shopping on impulse buying intention. In Stage 2, this study explores factors moderating the continuous impulse buying intention. Cash refund promotion (high/low) serves as the moderator. The experiment results demonstrated that subjects with high impulsivity traits, "subtractive option framing (-OF), and hedonic products" are more likely to engage in impulse buying intention. In addition, cash refund promotion at a higher level increases consumers' continuous impulse buying intention. The findings provide guidance for designing appropriate online promotion situation to induce consumers' impulse buying intention that favors online retailers. Copyright John Wiley & Sons. Reproduced with permission. An electronic version of this article can be accessed via http://www.interscience.wiley.com
This study investigates the effects of consumers' impulsivity traits, option framing, product type, and cash refund promotion on consumers' online impulse buying intention. This study follows two stages to investigate factors influencing impulse buying intention and continuous impulse buying intention. In Stage 1, this study investigates the influence of impulsivity traits (high/low), option framing (+OF/-OF), and product type (hedonic product/utilitarian product) in online shopping on impulse buying intention. In Stage 2, this study explores factors moderating the continuous impulse buying intention. Cash refund promotion (high/low) serves as the moderator. The experiment results demonstrated that subjects with high impulsivity traits, "subtractive option framing (-OF), and hedonic products" are more likely to engage in impulse buying intention. In addition, cash refund promotion at a higher level increases consumers' continuous impulse buying intention. The findings provide guidance for designing appropriate online promotion situation to induce consumers' impulse buying intention that favors online retailers. [web URL: http://onlinelibrary.wiley.com/doi/10.1002/cb.1563/abstract]
Author Wang, Ruo-Yu
Chen, Yi-Fen
Author_xml – sequence: 1
  givenname: Yi-Fen
  surname: Chen
  fullname: Chen, Yi-Fen
  email: Correspondence to: Yi-Fen Chen, Department of International Trade, Chung Yuan Christian University, No. 200, Chung Pei Road, Chung Li District, Taoyuan City 32023, Taiwan., fen1307@gmail.com
  organization: Department of International Trade, Chung Yuan Christian University, No. 200, Chung Pei Road, Chung Li District, 32023, Taoyuan City, Taiwan
– sequence: 2
  givenname: Ruo-Yu
  surname: Wang
  fullname: Wang, Ruo-Yu
  organization: Department of International Trade, Chung Yuan Christian University, No. 200, Chung Pei Road, Chung Li District, 32023, Taoyuan City, Taiwan
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Mano H, Oliver RL. 1993. Assessing the dimensionality and structure of the consumption experience: evaluation, feeling, and satisfaction. Journal of Consumer Research 20: 451-466.
Hausman A. 2000. A multi-method investigation of consumer motivations in impulse buying behavior. Journal of Consumer Marketing 17: 403-419.
Homburg C, Koschate N, Totzek D. 2010. How price increases affect future purchases: the role of mental budgeting, income, and framing. Psychology and Marketing 27: 36-53.
van Nierop JEM, Leeflang PSH, Teerling ML, Huizingh KRE. 2011. The impact of the introduction and use of an informational website on offline customer buying behavior. International Journal of Research in Marketing 28(2): 155-165.
2006; 70
1990; 11
2002; 12
1993; 20
1978; 5
1994; 66
2011; 10
2010; 63
2009; 12
2004; 31
2010; 27
1998; 19
2000; 17
1995; 69
2013; 12
1952; 60
1995; 22
2002; 88
2008; 25
1982; 9
1997; 16
2001; 18
2011; 28
1996; 5
1985; 12
1991; 106
2003; 40
2012; 65
2011; 215
1979; 16
1987; 14
2010; 32
1986; 93
2015; 18
1995; 16
1982; 30
1999; 28
1999; 26
2006; 15
2005; 42
1998; 25
1997; 72
2013; 39
2010; 47
1979; 47
2000; 37
1981; 211
1986; 23
1973; 28
2002; 66
1997; 34
1992; 29
1962; 26
1981; 18
2015
2014
1998; 74
2005; 15
1998; 76
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Snippet This study investigates the effects of consumers' impulsivity traits, option framing, product type, and cash refund promotion on consumers' online impulse...
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SubjectTerms Consumers
Electronic commerce
Frame analysis
Impulse buying
Impulsivity
Personality traits
Refunds
Sales promotions
Shopping
Studies
Title Are humans rational? Exploring factors influencing impulse buying intention and continuous impulse buying intention
URI https://api.istex.fr/ark:/67375/WNG-0XVJ6BXL-N/fulltext.pdf
https://onlinelibrary.wiley.com/doi/abs/10.1002%2Fcb.1563
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