Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants - Jang, SooCheong (Shawn); Namkung, Young (Journal of business research, 2009)
Keywords: Behavior; Behavioral intentions; Consumer behavior; Consumer behaviour; Consumer preferences; Emotional responses; Emotions; Mehrabian-Russell model; Perceived quality; Perceived quality Emotions Behavioral intentions Restaurant management Mehrabian-Russell Model; Positive emotions; Quality of service; Quality standards; Restaurant management; Restaurants; Service industry; Stimulus; Studies; Mehrabian–Russell Model; Perceived quality; Behavioral intentions; Restaurant management; Emotions