APA (7th ed.) Citation

Seth, N., Deshmukh, S., & Vrat, P. (2005). Service quality models: A review. The International journal of quality & reliability management, 22(9), 913-949. https://doi.org/10.1108/02656710510625211

Chicago Style (17th ed.) Citation

Seth, Nitin, S.G Deshmukh, and Prem Vrat. "Service Quality Models: A Review." The International Journal of Quality & Reliability Management 22, no. 9 (2005): 913-949. https://doi.org/10.1108/02656710510625211.

MLA (9th ed.) Citation

Seth, Nitin, et al. "Service Quality Models: A Review." The International Journal of Quality & Reliability Management, vol. 22, no. 9, 2005, pp. 913-949, https://doi.org/10.1108/02656710510625211.