The Antecedents of Community-Oriented Internet Use: Community Participation and Community Satisfaction
The linkage between the Internet and the offline community has been the subject of considerable research in the last decade. Scholars have been particularly interested in the effects of the Internet on offline community, and the relationship between Internet use and community participation. Based on...
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| Published in | Journal of computer-mediated communication Vol. 11; no. 1; pp. 97 - 113 |
|---|---|
| Main Author | |
| Format | Journal Article |
| Language | English |
| Published |
Malden, USA
Blackwell Publishing Inc
01.11.2005
|
| Online Access | Get full text |
| ISSN | 1083-6101 1083-6101 |
| DOI | 10.1111/j.1083-6101.2006.tb00305.x |
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| Abstract | The linkage between the Internet and the offline community has been the subject of considerable research in the last decade. Scholars have been particularly interested in the effects of the Internet on offline community, and the relationship between Internet use and community participation. Based on the social shaping of technology and channel complementarity theories, this study proposes that community participation will be positively related to community‐based Internet use. In addition, it posits that satisfaction with the community will emerge as a positive predictor of community‐based Internet use. A regression analysis of data gathered by the Pew Center for the People and the Press demonstrates that community satisfaction and community participation explain variance in community‐based Internet use beyond that explained by demographic variables. |
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| AbstractList | The linkage between the Internet and the offline community has been the subject of considerable research in the last decade. Scholars have been particularly interested in the effects of the Internet on offline community, and the relationship between Internet use and community participation. Based on the social shaping of technology and channel complementarity theories, this study proposes that community participation will be positively related to community‐based Internet use. In addition, it posits that satisfaction with the community will emerge as a positive predictor of community‐based Internet use. A regression analysis of data gathered by the Pew Center for the People and the Press demonstrates that community satisfaction and community participation explain variance in community‐based Internet use beyond that explained by demographic variables. |
| Author | Dutta-Bergman, Mohan J. |
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| References | Doheny-Farina, S. (1996). The wired neighborhood. New Haven, CT: Yale University Press. Hampton, K., & Wellman, B. (2003). Neighboring in Netville: How the Internet supports community and social capital in a wired suburb. City & Community, 2(4), 277-311. Rainie, L., & Kohut, A. (2000). Tracking online life: How women use the Internet to cultivate relationships with family and friends (Internet Life Report 1). Washington, DC: Pew Internet and American Life. Retrieved October 28, 2005, http://www.pewinternet.org/pdfs/Report1.pdf Rogers, E., Collins-Jarvis, L., & Schmitz, J. (1994). The PEN project in Santa Monica: interactive communication, equality, and political action. Journal of the American Society for Information Science, 45(6), 401-410. Stinner, W. F., & Van Loon, M. (1992). Community size preference status, community satisfaction and migration intentions. Population and Environment, 14(2), 177-195. Putnam, R. D. (2001). Bowling alone. New York: Simon and Schuster. Shah, D. V., Kwak, N., & Holbert, R. L. (2001). "Connecting" and "disconnecting" with civic life: Patterns of Internet use and the production of social capital. Political Communication, 18(2), 141-162. Filkins, R., Allen, J. C., & Cordes, S. (2000). Predicting community satisfaction among rural residents: an integrative model. Rural Sociology, 65(1), 72-86. James, M. L., Wotring, C. E., & Forrest, E. J. (1995). An exploratory study of the perceived benefits of electronic bulletin board use and their impact on other communication activities. Journal of Broadcasting and Electronic Media, 39(1), 30-50. Putnam, R. D. (1995). Bowling alone: America's declining social capital. Journal of Democracy,6 (1), 65-78. Calabrese, A., & Borchert, M. (1996). Prospects for electronic democracy in the United States: Rethinking communication and social policy. Media, Culture, & Society, 18(2), 249-268. Henke, L., & Donohue, T. R. (1989). Functional displacement of traditional TV viewing by VCR owners. 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Living the wired life in the wired suburb: Netville, glocalization, and civic society. Unpublished doctoral dissertation, University of Toronto, Canada. Robinson, J., Barth, K., & Kohut, A. (1997). Social impact research: Personal computers, mass media, and use of time. Social Science Computer Review, 15(1), 65-82. Dutta-Bergman, M. (2004a). Complementarity in consumption of news types across traditional and new media. Journal of Broadcasting & Electronic Media, 48(1), 41-60. Ball-Rokeach, S. J., Gibbs, J., Jung, J.-Y., Kim, Y.-C., Qiu, J. (2001). The globalization of everyday life: Visions and reality (White Paper 2). Los Angeles: Annenberg School for Communication, Metamorphosis Project. Retrieved October 31, 2005, from http://www.metamorph.org/vault/globalization.html Schulze, R., Artis, J., & Beegle, J. A. (1963). The measurement of community satisfaction and the decision to migrate. Rural Sociology, 28(3), 279-283. Shah, D. V., McLeod, J. M., & Yoon, S. (2001). 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Sparrow, J., & Vedantham, A. (1996). Inner-city networking: models and opportunities. Journal of Urban Technology, 3(1), 19-28. Virnoche, M. E., & Marx, G. T. (1997). Only connect: E. M. Forster in an age of electronic communication: Computer-mediated association and community networks. Sociological Inquiry, 67(1), 635-650. Matei, S. (2001). The magnifying glass effect: Negotiating individualism and community on the Internet. Unpublished doctoral dissertation, University of Southern California, Los Angeles. Dutta-Bergman, M. (2004b). Interpersonal communication after 9/11 via telephone and Internet: Theory of channel complementarity. New Media and Society, 6(5), 661-675. Uslaner, E. (1998). Social capital, television, and the mean world: Trust, optimism and civic participation. Political Psychology, 19(3), 441-467. 1979; 16 1996; 18 1997; 40 2004a; 48 1995; 39 2000; 65 1997; 67 1998 1994; 45 1997 1975 1996 1995 1999; 43 1994 1992; 14 2001; 28 2001; 66 2001; 45 1972; 24 2003; 53 1995; 6 1963; 28 1998; 23 1989; 29 1998; 19 2001 1990 2004b; 6 2000 1997; 15 2003; 2 1964 2005; 7 1985 1981 2001; 18 1948 1983; 27 1996; 3 1988 1994; 75 Putnam R. D (b32_206) 1995; 6 b37_210 Baym N (b2_176) 1998 b45_218 Bijker W. E (b4_178) 1995 Rainie L. (b35_208) 2000 b22_196 Virnoche M. E (b47_220) 1998; 23 Zuiches J. J (b50_223) 1981 Matei S (b26_200) 1998 b43_216 b39_212 Marans R. W. (b25_199) 1975 Shah D. V. (b40_213) 2001; 28 McCombs M (b30_204) 1972; 24 b28_202 Hampton K (b14_188) 2001 b11_185 Heaton T. (b17_191) 1979; 16 MacKenzie D. (b24_198) 1985 b16_190 Bijker W. E (b3_177) 1994 Putnam R. D (b34_207) 2001 Verba S. (b46_219) 1995 b49_222 Doheny-Farina S (b8_182) 1996 Henke L. (b18_192) 1989; 29 b10_184 Jones S (b21_195) 1997 Calabrese A. (b5_179) 1996; 18 Sparrow J. (b42_215) 1996; 3 Finholt T. (atypb2_187) 1990 Virnoche M. E. (b48_221) 1997; 67 b9_183 Matei S (b27_201) 2001 Mendelsohn H (b31_205) 1964 Carey J (b6_180) 1988 Schulze R. (b38_211) 1963; 28 b19_193 b29_203 James M. L. (b20_194) 1995; 39 Theodori G. L (b44_217) 2001; 66 b15_189 Robinson J. (b36_209) 1997; 15 Lazarsfeld P. F. (b23_197) 1948 Sparkes V. M (b41_214) 1983; 27 Filkins R. (b12_186) 2000; 65 Ball-Rokeach S. J. (atypb1_175) 2001 Cowell D. K. (b7_181) 1994; 75 |
| References_xml | – reference: Sparrow, J., & Vedantham, A. (1996). Inner-city networking: models and opportunities. Journal of Urban Technology, 3(1), 19-28. – reference: Dutta-Bergman, M. (2004b). Interpersonal communication after 9/11 via telephone and Internet: Theory of channel complementarity. New Media and Society, 6(5), 661-675. – reference: Calabrese, A., & Borchert, M. (1996). Prospects for electronic democracy in the United States: Rethinking communication and social policy. Media, Culture, & Society, 18(2), 249-268. – reference: Filkins, R., Allen, J. C., & Cordes, S. (2000). Predicting community satisfaction among rural residents: an integrative model. Rural Sociology, 65(1), 72-86. – reference: Henke, L., & Donohue, T. R. (1989). Functional displacement of traditional TV viewing by VCR owners. Journal of Advertising Research, 29(2), 18-23. – reference: Katz, J., & Aspden, P. (1997). A nation of strangers. Communications of the ACM, 40(12), 81-86. – reference: James, M. L., Wotring, C. E., & Forrest, E. J. (1995). An exploratory study of the perceived benefits of electronic bulletin board use and their impact on other communication activities. Journal of Broadcasting and Electronic Media, 39(1), 30-50. – reference: Ball-Rokeach, S. J., Gibbs, J., Jung, J.-Y., Kim, Y.-C., Qiu, J. (2001). The globalization of everyday life: Visions and reality (White Paper 2). Los Angeles: Annenberg School for Communication, Metamorphosis Project. Retrieved October 31, 2005, from http://www.metamorph.org/vault/globalization.html – reference: Rogers, E., Collins-Jarvis, L., & Schmitz, J. (1994). The PEN project in Santa Monica: interactive communication, equality, and political action. Journal of the American Society for Information Science, 45(6), 401-410. – reference: Bijker, W. E. (1994). Of bicycles, bakelites, and bulbs: Toward a theory of socio-technical change. Cambridge: MIT Press. – reference: Doheny-Farina, S. (1996). The wired neighborhood. New Haven, CT: Yale University Press. – reference: McCombs, M. (1972). Mass media in the marketplace. Journalism Monographs, 24, 1-104. – reference: Hampton, K. (2001). Living the wired life in the wired suburb: Netville, glocalization, and civic society. Unpublished doctoral dissertation, University of Toronto, Canada. – reference: Matei, S., & Ball-Rokeach, S. (2003). The Internet in the communication infrastructure of urban residential communities: macro- or mesolinkage? Journal of Communication, 53(4), 642-657. – reference: Sparkes, V. M. (1983). Public perception of and reaction to multi-channel cable television service. Journal of Broadcasting, 27(2), 163-175. – reference: Putnam, R. D. (1995). Bowling alone: America's declining social capital. Journal of Democracy,6 (1), 65-78. – reference: Dutta-Bergman, M. (2004a). Complementarity in consumption of news types across traditional and new media. Journal of Broadcasting & Electronic Media, 48(1), 41-60. – reference: Shah, D. V., Kwak, N., & Holbert, R. L. (2001). "Connecting" and "disconnecting" with civic life: Patterns of Internet use and the production of social capital. Political Communication, 18(2), 141-162. – reference: MacKenzie, D., & Wajcman, J. (1985). The social shaping of technology: How the refrigerator got its hum. Philadelphia: Open University Press. – reference: Matei, S., & Ball-Rokeach, S. (2001). Real and virtual social ties: Connections in the everyday lives of seven ethnic neighborhoods. American Behavioral Scientist, 45(3), 552-566. – reference: Putnam, R. D. (2001). Bowling alone. New York: Simon and Schuster. – reference: Lazarsfeld, P. F., Berelson, B., & Gaudet, H. (1948). The people's choice: How the voter makes up his mind in a presidential election. New York: Columbia University Press. – reference: Hampton, K., & Wellman, B. (2003). Neighboring in Netville: How the Internet supports community and social capital in a wired suburb. City & Community, 2(4), 277-311. – reference: Stinner, W. F., & Van Loon, M. (1992). Community size preference status, community satisfaction and migration intentions. Population and Environment, 14(2), 177-195. – reference: Uslaner, E. (1998). Social capital, television, and the mean world: Trust, optimism and civic participation. Political Psychology, 19(3), 441-467. – reference: Mendelsohn, H. (Ed.). (1964). Listening to radio. New York: Free Press. – reference: Schulze, R., Artis, J., & Beegle, J. A. (1963). The measurement of community satisfaction and the decision to migrate. Rural Sociology, 28(3), 279-283. – reference: Verba, S., Schlozman, K. L., & Brady, H. E. (1995). Violence and equality: Civic volunteerism in American politics. Cambridge, MA: Harvard University Press. – reference: Cowell, D. K., & Green, G. P. (1994). Community attachment and spending location: The importance of place in household location. Social Science Quarterly, 75(3), 637-655. – reference: Robinson, J., Barth, K., & Kohut, A. (1997). Social impact research: Personal computers, mass media, and use of time. Social Science Computer Review, 15(1), 65-82. – reference: Rainie, L., & Kohut, A. (2000). Tracking online life: How women use the Internet to cultivate relationships with family and friends (Internet Life Report 1). Washington, DC: Pew Internet and American Life. Retrieved October 28, 2005, http://www.pewinternet.org/pdfs/Report1.pdf – reference: Shah, D. V., McLeod, J. M., & Yoon, S. (2001). Communication, context, and community: An exploration of print, broadcast and Internet influences. Communication Research, 28(4), 464-506. – reference: Theodori, G. L. (2001). Examining the effects of community satisfaction and attachment on individual well-being. Rural Sociology, 66(4), 618-628. – reference: Hampton, K. N., & Wellman, B. (1999). Netville on-line and off-line: Observing and surveying a wired suburb. American Behavioral Scientist, 43(3), 475-492. – reference: Virnoche, M. E. (1998). The seamless web and communications equity: The shaping of a community network. Science, Technology, & Human Values, 23(2), 199-220. – reference: Dutta-Bergman, M. (2005). Access to the Internet in the context of community participation and community satisfaction. New Media and Society, 7(1), 89-109. – reference: Wellman, B., Haase, A. Q., Witte, J., & Hampton, K. (2001). Does the Internet increase, decrease, or supplement social capital? Social networks, participation, and community commitment. American Behavioral Scientist, 45(3), 436-455. – reference: Heaton, T., Fredrickson, C., Fuguitt, G. V., & Zuiches, J. J. (1979). Residential preferences, community satisfaction, and the intention to move. Demography, 16(4), 565-573. – reference: Howard, P. E., Rainie, L., & Jones, S. (2001). Days and nights on the Internet: The impact of a diffusing technology. American Behavioral Scientist, 45(3), 383-404. – reference: Matei, S. (2001). The magnifying glass effect: Negotiating individualism and community on the Internet. Unpublished doctoral dissertation, University of Southern California, Los Angeles. – reference: Virnoche, M. E., & Marx, G. T. (1997). Only connect: E. M. Forster in an age of electronic communication: Computer-mediated association and community networks. 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