A Review of Blockchain Technology Adoption in the Tourism Industry from a Sustainability Perspective
The deployment of Blockchain technology in the tourism industry is already becoming a reality with the gradual emergence of innovative business models. At its core is the promise of improving the efficiency of the tourism service value chain and enhancing the quality of the service provided to the e...
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| Published in | Journal of theoretical and applied electronic commerce research Vol. 18; no. 2; pp. 814 - 830 |
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| Main Authors | , , , |
| Format | Journal Article |
| Language | English |
| Published |
Curicó
MDPI AG
01.04.2023
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| Subjects | |
| Online Access | Get full text |
| ISSN | 0718-1876 0718-1876 |
| DOI | 10.3390/jtaer18020042 |
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| Abstract | The deployment of Blockchain technology in the tourism industry is already becoming a reality with the gradual emergence of innovative business models. At its core is the promise of improving the efficiency of the tourism service value chain and enhancing the quality of the service provided to the end customer. This paper analyses research trends focused on using Blockchain technology in tourism. The aim is to determine how this technology impacts the tourism sector and its sustainability. A systematic review, descriptive bibliometric analysis, and network analysis based on co-authorship, co-citation, and keyword analysis criteria, among others, have been used. The results reveal that the subject matter analysed is generating a growing trend in academic research in the fields of sustainable management and supply chain efficiency. The activities in the tourism sector that are incorporating this technology to a greater extent are those related to the areas of marketing, logistics, and smart business models, according to the data extracted from the analysis. This technology already enables the application of solutions that predict and promote tourist behaviour based on sustainable behaviour and consumption habits, generating value for the different stakeholders. |
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| AbstractList | The deployment of Blockchain technology in the tourism industry is already becoming a reality with the gradual emergence of innovative business models. At its core is the promise of improving the efficiency of the tourism service value chain and enhancing the quality of the service provided to the end customer. This paper analyses research trends focused on using Blockchain technology in tourism. The aim is to determine how this technology impacts the tourism sector and its sustainability. A systematic review, descriptive bibliometric analysis, and network analysis based on co-authorship, co-citation, and keyword analysis criteria, among others, have been used. The results reveal that the subject matter analysed is generating a growing trend in academic research in the fields of sustainable management and supply chain efficiency. The activities in the tourism sector that are incorporating this technology to a greater extent are those related to the areas of marketing, logistics, and smart business models, according to the data extracted from the analysis. This technology already enables the application of solutions that predict and promote tourist behaviour based on sustainable behaviour and consumption habits, generating value for the different stakeholders. |
| Author | Guaita Martínez, José Manuel Gorgues Comas, Dolores Zielińska, Agnieszka Prados-Castillo, Juan F. |
| Author_xml | – sequence: 1 givenname: Juan F. surname: Prados-Castillo fullname: Prados-Castillo, Juan F. – sequence: 2 givenname: José Manuel orcidid: 0000-0002-7050-3389 surname: Guaita Martínez fullname: Guaita Martínez, José Manuel – sequence: 3 givenname: Agnieszka orcidid: 0000-0003-4266-5177 surname: Zielińska fullname: Zielińska, Agnieszka – sequence: 4 givenname: Dolores surname: Gorgues Comas fullname: Gorgues Comas, Dolores |
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| Copyright | 2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. |
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| SubjectTerms | Bibliometrics bibliometrics analysis Blockchain Citation analysis cost efficiency Cryptography Customer services Electronic commerce Global economy Human influences Knowledge management Network analysis Software Supply chains Sustainability Systematic review Technology adoption Technology utilization Tourism Tourism industry tourist behaviour Trends Value analysis Value chain Value engineering |
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| Title | A Review of Blockchain Technology Adoption in the Tourism Industry from a Sustainability Perspective |
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