Eating disorder questions in Yahoo! Answers: Information, conversation, or reflection?

This study investigated a particular form of social Q&A – Yahoo! Answers – and the nature of the questions posed by teens on the topic of eating disorders. The goals of this study were to identify the information needs of questioners in Yahoo! Answers vis á vis the topic of eating disorders, to...

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Published inAmerican Society for Information Science and Technology. Meeting. Proceedings of the ... ASIST Annual Meeting Vol. 49; no. 1; pp. 1 - 11
Main Authors Bowler, Leanne, Oh, Jung Sun, He, Daqing, Mattern, Eleanor, Jeng, Wei
Format Journal Article
LanguageEnglish
Published Hoboken Wiley Subscription Services, Inc., A Wiley Company 2012
Wiley Subscription Services, Inc
Subjects
Online AccessGet full text
ISSN0044-7870
1550-8390
1550-8390
DOI10.1002/meet.14504901052

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Abstract This study investigated a particular form of social Q&A – Yahoo! Answers – and the nature of the questions posed by teens on the topic of eating disorders. The goals of this study were to identify the information needs of questioners in Yahoo! Answers vis á vis the topic of eating disorders, to create a taxonomy of question types in Yahoo! Answers on the topic of eating disorders, and finally, to contribute to broader models of question‐asking in social Q&A. We achieved these goals through a content analysis of 2230 questions posed in Yahoo! Answers between December 2005 and April 2011. This resulted in a classification scheme with five overarching themes – Seeking Information, Seeking Emotional Support, Seeking Communication, Seeking Self‐Expression, and Seeking Help to Complete a Task, and the sub‐categories of factual, diagnosis, treatment or intervention, validation, seeking comfort, conversation starters, deep talk, confession, reflection, homework help, and manuscript ideas. Through the investigation of the socio‐emotional aspects of social Q&A, this study enriches our understanding of the affective dimension of health information behavior.
AbstractList This study investigated a particular form of social Q&A - Yahoo! Answers - and the nature of the questions posed by teens on the topic of eating disorders. The goals of this study were to identify the information needs of questioners in Yahoo! Answers vis á vis the topic of eating disorders, to create a taxonomy of question types in Yahoo! Answers on the topic of eating disorders, and finally, to contribute to broader models of question-asking in social Q&A. We achieved these goals through a content analysis of 2230 questions posed in Yahoo! Answers between December 2005 and April 2011. This resulted in a classification scheme with five overarching themes - Seeking Information, Seeking Emotional Support, Seeking Communication, Seeking Self-Expression, and Seeking Help to Complete a Task, and the sub-categories of factual, diagnosis, treatment or intervention, validation, seeking comfort, conversation starters, deep talk, confession, reflection, homework help, and manuscript ideas. Through the investigation of the socio-emotional aspects of social Q&A, this study enriches our understanding of the affective dimension of health information behavior.
This study investigated a particular form of social Q&A - Yahoo! Answers - and the nature of the questions posed by teens on the topic of eating disorders. The goals of this study were to identify the information needs of questioners in Yahoo! Answers vis a vis the topic of eating disorders, to create a taxonomy of question types in Yahoo! Answers on the topic of eating disorders, and finally, to contribute to broader models of question-asking in social Q&A. We achieved these goals through a content analysis of 2230 questions posed in Yahoo! Answers between December 2005 and April 2011. This resulted in a classification scheme with five overarching themes - Seeking Information, Seeking Emotional Support, Seeking Communication, Seeking Self-Expression, and Seeking Help to Complete a Task, and the sub-categories of factual, diagnosis, treatment or intervention, validation, seeking comfort, conversation starters, deep talk, confession, reflection, homework help, and manuscript ideas. Through the investigation of the socio-emotional aspects of social Q&A, this study enriches our understanding of the affective dimension of health information behavior.
This study investigated a particular form of social Q&A – Yahoo! Answers – and the nature of the questions posed by teens on the topic of eating disorders. The goals of this study were to identify the information needs of questioners in Yahoo! Answers vis á vis the topic of eating disorders, to create a taxonomy of question types in Yahoo! Answers on the topic of eating disorders, and finally, to contribute to broader models of question‐asking in social Q&A. We achieved these goals through a content analysis of 2230 questions posed in Yahoo! Answers between December 2005 and April 2011. This resulted in a classification scheme with five overarching themes – Seeking Information, Seeking Emotional Support, Seeking Communication, Seeking Self‐Expression , and Seeking Help to Complete a Task , and the sub‐categories of factual, diagnosis, treatment or intervention, validation, seeking comfort, conversation starters, deep talk, confession, reflection, homework help , and manuscript ideas. Through the investigation of the socio‐emotional aspects of social Q&A, this study enriches our understanding of the affective dimension of health information behavior.
Author Bowler, Leanne
Jeng, Wei
Mattern, Eleanor
Oh, Jung Sun
He, Daqing
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References_xml – reference: Kondracki, N. L., Wellman, N. S., and Amundson, D. R. "Content analysis: Review of methods and their applications in nutrition education." Journal of Nutrition Education and Behavior 34(4): 224-230.
– reference: Gazan, R. (2010). Social Q&A. Journal of the American Society for Information Science and Technology, 62(12), 2301-2312.
– reference: Krippendorff, K. (1980). Content analysis: An introduction to its methodology. Beverly Hills, CA: Sage Publications, Inc.
– reference: Maness, J. (2006). Library 2.0 theory: Web 2.0 and its implications for libraries. Webology, 3(2), June 2006. Retrieved July 14, 2012 from http://www.webology.org/2006/v3n2/a25.html).
– reference: Rideout, V. (2001). Generation RX.com: How young people use the internet for health information. Henry Kaiser Family Foundation: Menlo Park, CA. Retrieved September 4, 2011 from http://www.kff.org/entmedia/20011211a-index.cfm).
– reference: Pomerantz, J. (2005). A linguistic analysis of question taxonomies. Journal of the American Society for Information Science and Technology, 56(7), 715-728.
– reference: Shah, C., Oh, S. & Oh, J.S. (2009). Research agenda for social Q&A. Library and Information Science Research, 31, 205-209.
– reference: Gowers, S.G. (2008). "Management of eating disorders in children and adolescents." Archives of Disease in Childhood 93(4), 331-334
– reference: Kaplan, A.M. & Haenlein, M., (2010), Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53, 59-68.
– reference: Turkle, S. (2011). Alone Together: Why We Expect More From Technology and Less From Each Other. New York: Basic Books.
– reference: Hseieh, H. F. and Shannon, S. E. (2005). "Three approaches to qualitative content analysis." Qualitative Health Research 15(9): 1277-1288.
– reference: Rome, S.E. et al. (2003). "Children and adolescents with eating disorders: The state of the art." Pediatrics 111(1): 98-108.
– reference: Hansen, D.L., Derry H.A., Resnick P.J., and Richardson, C.R. (2003). "Adolescents searching for health information on the internet: An observational study." Journal of Medical Internet Research 5(4): e25.
– reference: Ackard, D.M. and Neumark-Sztainer, D. (2001). "Health care information sources for adolescents: age and gender differences on use, concerns, and needs." Journal of Adolescent Health 29(3), 170-176.
– reference: Neumark-Sztainer, D. and Hannan, P.J. (2000). "Weight-related behaviors among adolescent girls and boys: Results from a national survey." Archives of Pediatrics & Adolescent Medicine 154(6): 569-577.
– reference: Lombard, M., Snyder-Duch, J., and Bracken, C. C. (2002). "Content analysis in mass communication." Human Communication Research 28(4): 587-604.
– reference: Treasure, J., Claudino, A., and Zucker, N. (2010). "Eating disorders." The Lancet 375(9714), 583-593.
– reference: Bowler, L., Hong, W. Y. & He, D. (2011). The visibility of health web portals for teens: A hyperlink analysis. Online Information Review: The International Journal of Digital Information Research and Use, 35(3), 443-470.
– reference: Berelson, B. (1952). Content analysis in communication research. Glencoe, IL: Free Press.
– reference: Neuendorf, K. A. The content analysis guidebook. Thousand Oaks, CA: Sage Publications, Inc.
– reference: Fox, S. and Jones, S. (2009). The social life of information: Americans' pursuit of health takes place within a widening network of both online and offline sources. Washington D.C.: Pew Internet & American Life Project. Retrieved September 4, 2011 from http://www.pewinternet.org/Reports/2009/8-The-Social-Life-of-Health-Information.aspx).
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  article-title: Users of the world, unite! The challenges and opportunities of Social Media
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  article-title: Content analysis: Review of methods and their applications in nutrition education
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  article-title: Weight‐related behaviors among adolescent girls and boys: Results from a national survey
  publication-title: Archives of Pediatrics & Adolescent Medicine
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  article-title: The visibility of health web portals for teens: A hyperlink analysis
  publication-title: Online Information Review: The International Journal of Digital Information Research and Use
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  issue: 4
  year: 2008
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  article-title: Management of eating disorders in children and adolescents
  publication-title: Archives of Disease in Childhood
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  year: 2009
  end-page: 209
  article-title: Research agenda for social Q&A
  publication-title: Library and Information Science Research
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  issue: 2
  year: 2006
  article-title: Library 2.0 theory: Web 2.0 and its implications for libraries
  publication-title: Webology
– volume: 62
  start-page: 2301
  issue: 12
  year: 2010
  end-page: 2312
  article-title: Social Q&A
  publication-title: Journal of the American Society for Information Science and Technology
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– volume: 5
  start-page: e25
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  article-title: Adolescents searching for health information on the internet: An observational study
  publication-title: Journal of Medical Internet Research
– ident: e_1_2_7_13_1
  doi: 10.2196/jmir.5.4.e25
– volume-title: Generation RX.com: How young people use the internet for health information
  year: 2001
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– volume-title: Alone Together: Why We Expect More From Technology and Less From Each Other
  year: 2011
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  start-page: 1277
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Snippet This study investigated a particular form of social Q&A – Yahoo! Answers – and the nature of the questions posed by teens on the topic of eating disorders. The...
This study investigated a particular form of social Q&A – Yahoo! Answers – and the nature of the questions posed by teens on the topic of eating disorders. The...
This study investigated a particular form of social Q&A - Yahoo! Answers - and the nature of the questions posed by teens on the topic of eating disorders. The...
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SubjectTerms Classification
Content analysis
Conversation
Disorders
Eating
Meetings
Reflection
Tasks
Title Eating disorder questions in Yahoo! Answers: Information, conversation, or reflection?
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