Monetary Incentives and Mail Questionnaire Response Rates

An experiment involving 400 randomly selected professionals from the midwestern United States indicated that the response rate to a mail questionnaire was significantly increased by the use of an enclosed one dollar incentive. Promised incentives of two dollars and entry into a lottery with awards o...

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Published inJournal of advertising Vol. 13; no. 1; pp. 46 - 48
Main Authors Paolillo, Joseph G.P., Lorenzi, Peter
Format Journal Article
LanguageEnglish
Published Provo Taylor & Francis Group 01.01.1984
Board of Directors, American Academy of Advertising
Taylor & Francis Ltd
Subjects
Online AccessGet full text
ISSN0091-3367
1557-7805
DOI10.1080/00913367.1984.10672874

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Abstract An experiment involving 400 randomly selected professionals from the midwestern United States indicated that the response rate to a mail questionnaire was significantly increased by the use of an enclosed one dollar incentive. Promised incentives of two dollars and entry into a lottery with awards of fifty dollars, thirty dollars, and twenty dollars in return for a completed questionnaire did not significantly change the response rate to the mail questionnaire relative to the no incentive (control) group response rate. The two dollar promised incentive group had a higher response rate than the lottery-type promised incentive group with prizes of fifty, thirty, and twenty dollars.
AbstractList A study was conducted to assess the effects of varying monetary incentives on mail survey response rate. A random sample of 400 Midwestern professionals was divided into 4 groups and mailed surveys which varied by: 1. no monetary incentive for survey return, 2. the inclusion of a $1 incentive to encourage response, 3. the promise of a $2 incentive for returning the survey, and 4. the promise of entry in a lottery for prizes of $50, $30, and $20 for returning the completed survey. Subjects receiving the enclosed $1 incentive exhibited the highest response rate, followed by those promised $2 for returning the completed survey. Subjects in the no incentive condition exhibited a somewhat higher response rate than those in the lottery condition, who had the lowest response rate. These results suggest that monetary incentives are effective in increasing mail survey response rates, with immediate incentives of lesser value being more effective than larger promised incentives.
An experiment involving 400 randomly selected professionals from the midwestern United States indicated that the response rate to a mail questionnaire was significantly increased by the use of an enclosed one dollar incentive. Promised incentives of two dollars and entry into a lottery with awards of fifty dollars, thirty dollars, and twenty dollars in return for a completed questionnaire did not significantly change the response rate to the mail questionnaire relative to the no incentive (control) group response rate. The two dollar promised incentive group had a higher response rate than the lottery-type promised incentive group with prizes of fifty, thirty, and twenty dollars.
Author Lorenzi, Peter
Paolillo, Joseph G.P.
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Cites_doi 10.1037/h0036457
10.2307/3151093
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Copyright 1984 American Academy of Advertising
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A study was conducted to assess the effects of varying monetary incentives on mail survey response rate. A random sample of 400 Midwestern professionals was...
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SubjectTerms Advertising research
Educational administration
Financial incentives
Group incentives
Incentives
Lotteries
Mail
Monetary incentives
Opinion polls
Personal profiles
Polls & surveys
Premiums
Productivity incentives
Public opinion
Questionnaires
Research Notes and Communications
Response rates
Statistical analysis
Title Monetary Incentives and Mail Questionnaire Response Rates
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