The challenges of leading change in health‐care delivery from the front‐line

Aim The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person‐centred health policy, this paper explores the evolving role of front‐line nurses as le...

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Published inJournal of nursing management Vol. 25; no. 6; pp. 449 - 456
Main Author Byers, Vivienne
Format Journal Article
LanguageEnglish
Published England John Wiley & Sons, Inc 01.09.2017
Subjects
Online AccessGet full text
ISSN0966-0429
1365-2834
1365-2834
DOI10.1111/jonm.12342

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Abstract Aim The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person‐centred health policy, this paper explores the evolving role of front‐line nurses as leaders and champions of change. Background Nurses can be seen to have some autonomy in health‐care delivery. However, they are subject to systems of social control. In implementing person‐centred policy, nurses can be seen to be doing the best they can within a constrained environment. Method A survey of nursing practice in person‐centred health‐policy implementation is presented. Findings Despite much being written about managing health‐professional resistance to policy implementation, there is a gap between what is being asked of nurses and the resources made available to them to deliver. In this milieu, nurses are utilising their discretion and leading from the front‐line in championing change. Conclusions Empowering nurses who seek to lead patient involvement could be the key to unlocking health‐care improvement. Implications for nursing management Health services tend to be over‐managed and under‐led and there is a need to harness the potential of front‐line nurses by facilitating leadership development through appropriate organisational support.
AbstractList The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change.AIMThe public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change.Nurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person-centred policy, nurses can be seen to be doing the best they can within a constrained environment.BACKGROUNDNurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person-centred policy, nurses can be seen to be doing the best they can within a constrained environment.A survey of nursing practice in person-centred health-policy implementation is presented.METHODA survey of nursing practice in person-centred health-policy implementation is presented.Despite much being written about managing health-professional resistance to policy implementation, there is a gap between what is being asked of nurses and the resources made available to them to deliver. In this milieu, nurses are utilising their discretion and leading from the front-line in championing change.FINDINGSDespite much being written about managing health-professional resistance to policy implementation, there is a gap between what is being asked of nurses and the resources made available to them to deliver. In this milieu, nurses are utilising their discretion and leading from the front-line in championing change.Empowering nurses who seek to lead patient involvement could be the key to unlocking health-care improvement.CONCLUSIONSEmpowering nurses who seek to lead patient involvement could be the key to unlocking health-care improvement.Health services tend to be over-managed and under-led and there is a need to harness the potential of front-line nurses by facilitating leadership development through appropriate organisational support.IMPLICATIONS FOR NURSING MANAGEMENTHealth services tend to be over-managed and under-led and there is a need to harness the potential of front-line nurses by facilitating leadership development through appropriate organisational support.
Aim The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person‐centred health policy, this paper explores the evolving role of front‐line nurses as leaders and champions of change. Background Nurses can be seen to have some autonomy in health‐care delivery. However, they are subject to systems of social control. In implementing person‐centred policy, nurses can be seen to be doing the best they can within a constrained environment. Method A survey of nursing practice in person‐centred health‐policy implementation is presented. Findings Despite much being written about managing health‐professional resistance to policy implementation, there is a gap between what is being asked of nurses and the resources made available to them to deliver. In this milieu, nurses are utilising their discretion and leading from the front‐line in championing change. Conclusions Empowering nurses who seek to lead patient involvement could be the key to unlocking health‐care improvement. Implications for nursing management Health services tend to be over‐managed and under‐led and there is a need to harness the potential of front‐line nurses by facilitating leadership development through appropriate organisational support.
The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change. Nurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person-centred policy, nurses can be seen to be doing the best they can within a constrained environment. A survey of nursing practice in person-centred health-policy implementation is presented. Despite much being written about managing health-professional resistance to policy implementation, there is a gap between what is being asked of nurses and the resources made available to them to deliver. In this milieu, nurses are utilising their discretion and leading from the front-line in championing change. Empowering nurses who seek to lead patient involvement could be the key to unlocking health-care improvement. Health services tend to be over-managed and under-led and there is a need to harness the potential of front-line nurses by facilitating leadership development through appropriate organisational support.
Aim The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change. Background Nurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person-centred policy, nurses can be seen to be doing the best they can within a constrained environment. Method A survey of nursing practice in person-centred health-policy implementation is presented. Findings Despite much being written about managing health-professional resistance to policy implementation, there is a gap between what is being asked of nurses and the resources made available to them to deliver. In this milieu, nurses are utilising their discretion and leading from the front-line in championing change. Conclusions Empowering nurses who seek to lead patient involvement could be the key to unlocking health-care improvement. Implications for nursing management Health services tend to be over-managed and under-led and there is a need to harness the potential of front-line nurses by facilitating leadership development through appropriate organisational support.
Author Byers, Vivienne
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Issue 6
Keywords front-line nurses
health policy
person-centred
change champions
leadership
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Snippet Aim The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their...
The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their...
Aim The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their...
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SubjectTerms Adult
Autonomy
change champions
Female
front‐line nurses
Health care delivery
Health care policy
health policy
Health Policy - trends
Health services
Humans
Ireland
Leadership
Male
Management of change
Middle Aged
Nurse Administrators - psychology
Nurse Administrators - standards
Nurse's Role - psychology
Nurses
Nursing
Nursing administration
Organizational Innovation
Patient participation
Patient-centered care
Patient-Centered Care - methods
Patient-Centered Care - standards
Perception
person‐centred
Policy implementation
Professional development
Professional practice
Public sector
Qualitative Research
Resistance
Social control
Surveys and Questionnaires
Title The challenges of leading change in health‐care delivery from the front‐line
URI https://onlinelibrary.wiley.com/doi/abs/10.1111%2Fjonm.12342
https://www.ncbi.nlm.nih.gov/pubmed/26648566
https://www.proquest.com/docview/1935238657
https://www.proquest.com/docview/1826643500
Volume 25
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