APA (7th ed.) Citation

Johns, R., & Davey, J. (2019). Introducing the transformative service mediator: Value creation with vulnerable consumers. The Journal of services marketing, 33(1), 5-15. https://doi.org/10.1108/JSM-10-2018-0282

Chicago Style (17th ed.) Citation

Johns, Raechel, and Janet Davey. "Introducing the Transformative Service Mediator: Value Creation with Vulnerable Consumers." The Journal of Services Marketing 33, no. 1 (2019): 5-15. https://doi.org/10.1108/JSM-10-2018-0282.

MLA (9th ed.) Citation

Johns, Raechel, and Janet Davey. "Introducing the Transformative Service Mediator: Value Creation with Vulnerable Consumers." The Journal of Services Marketing, vol. 33, no. 1, 2019, pp. 5-15, https://doi.org/10.1108/JSM-10-2018-0282.