Managing Customer Relations and Value in Organizations with the Use of IT Tools: Customer Segmentation on the Market of Eco-Innovative Services - Jędrzejczyk, Waldemar (Procedia computer science, 2021)
Keywords: CRM system; customer profile; customer value; Digital Collaboration Tool system; Ecolabnet; Managing relations; SME; types of eco-identity; Managing relations; CRM system; Digital Collaboration Tool system; customer profile; customer value; SME; Ecolabnet; types of eco-identity