Exploring e-Loyalty Antecedents in B2C e-Commerce: Empirical results from Italian grocery retailers - Faraoni, Monica; Rialti, Riccardo; Zollo, Lamberto; Pellicelli, Anna Claudia (British food journal (1966), 2019)
Keywords: Brand loyalty; Business models; Colleges & universities; Competition; Competitive advantage; Consumer attitudes; Consumer behavior; Consumer relations; Consumers; Design; Electronic commerce; New store openings; Perceptions; Privacy; Retail stores; Retailing; Security; Smartphones; Supermarkets; Web site design; Websites; Italy