Park, S., & Lehto, X. (2022). Automated, human, or semi-automated service in restaurants? An investigation of technology-enabled service designs and customer attribution. International journal of hospitality management, 104, 103217. https://doi.org/10.1016/j.ijhm.2022.103217
Chicago Style (17th ed.) CitationPark, Soona, and Xinran Lehto. "Automated, Human, or Semi-automated Service in Restaurants? An Investigation of Technology-enabled Service Designs and Customer Attribution." International Journal of Hospitality Management 104 (2022): 103217. https://doi.org/10.1016/j.ijhm.2022.103217.
MLA (9th ed.) CitationPark, Soona, and Xinran Lehto. "Automated, Human, or Semi-automated Service in Restaurants? An Investigation of Technology-enabled Service Designs and Customer Attribution." International Journal of Hospitality Management, vol. 104, 2022, p. 103217, https://doi.org/10.1016/j.ijhm.2022.103217.