Information systems outsourcing: a survey and analysis of the literature - Dibbern, Jens; Goles, Tim; Hirschheim, Rudy; Jayatilaka, Bandula (ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 2004)
Keywords: Airlines; Core competencies; Data processing; Decision making; Facilities management; Information systems; Information technology; Offshore; Outsourcing; Software; Studies