Understanding reciprocity in human–robot interactions through completion of a pregiving favor
In today’s world, understanding how people interact with humanoid social robots is important for day-to-day interactions and design purposes. A phasic, between-subjects, psychophysiological experiment (N = 72) examined how the norm of reciprocity influenced interactions with the humanoid social robo...
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| Published in | Smart health (Amsterdam) Vol. 32; p. 100466 |
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| Main Authors | , , , |
| Format | Journal Article |
| Language | English |
| Published |
Elsevier Inc
01.06.2024
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| Subjects | |
| Online Access | Get full text |
| ISSN | 2352-6483 2352-6483 |
| DOI | 10.1016/j.smhl.2024.100466 |
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| Abstract | In today’s world, understanding how people interact with humanoid social robots is important for day-to-day interactions and design purposes. A phasic, between-subjects, psychophysiological experiment (N = 72) examined how the norm of reciprocity influenced interactions with the humanoid social robot, “Pepper”. Facial electromyography (zygomatic and corrugator) was measured to determine participant’s emotional valence during interaction. The level of reciprocity in response to a pregiving favor was measured by the number of raffle tickets purchased by participants at the robot’s request. Results suggest that the social rule of reciprocation exists within human–robot interaction. When Pepper offered a pregiving favor to a participant, that person was more likely to reciprocate via the robot’s later ticket purchase request. Contributions to theory and design of humanoid social robots are discussed, as well as avenues for future research. |
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| AbstractList | In today’s world, understanding how people interact with humanoid social robots is important for day-to-day interactions and design purposes. A phasic, between-subjects, psychophysiological experiment (N = 72) examined how the norm of reciprocity influenced interactions with the humanoid social robot, “Pepper”. Facial electromyography (zygomatic and corrugator) was measured to determine participant’s emotional valence during interaction. The level of reciprocity in response to a pregiving favor was measured by the number of raffle tickets purchased by participants at the robot’s request. Results suggest that the social rule of reciprocation exists within human–robot interaction. When Pepper offered a pregiving favor to a participant, that person was more likely to reciprocate via the robot’s later ticket purchase request. Contributions to theory and design of humanoid social robots are discussed, as well as avenues for future research. |
| ArticleNumber | 100466 |
| Author | Shelby, Abby Downs, Edward Moberg, Reilly Khan, Arshia |
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| Keywords | Pregiving favor reciprocity Human–robot interaction Media equation Humanoid social robot Psychophysiology |
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