Workplace Trauma Concepts, assessment and interventions
How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace...
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| Main Author | |
|---|---|
| Format | eBook Book |
| Language | English |
| Published |
Hobe
Routledge
2004
Taylor and Francis Brunner-Routledge Taylor & Francis Group |
| Edition | 1 |
| Subjects | |
| Online Access | Get full text |
| ISBN | 1583918752 9781583918760 1583918760 9781583918753 |
| DOI | 10.4324/9780203500620 |
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| Abstract | How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace Trauma is an extremely welcome presentation of the subject of stress in the workplace. This book explores the ways that traumatic events impact the psychological well being of organisations and their employees. The effects of disasters, accidents, crime, injury and death are examined alongside examples of organisational trauma care programmes and reviews of the current thinking regarding post trauma interventions. The insights generated are illustrated with case studies from the author's extensive experience of counselling victims of trauma at work. The theory, research and practical advice contained in this volume will prove a valuable resource for organisations and practitioners seeking guidance on reducing the impact of psychological trauma. |
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| AbstractList | Workplace Trauma explores the impact of traumatic events on the psychological well being of organisations and employees and considers the creation of appropriate trauma care programmes tailored to meet the needs of organisation and individuals. How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace Trauma is an extremely welcome presentation of the subject of stress in the workplace. This book explores the ways that traumatic events impact the psychological well being of organisations and their employees. The effects of disasters, accidents, crime, injury and death are examined alongside examples of organisational trauma care programmes and reviews of the current thinking regarding post trauma interventions. The insights generated are illustrated with case studies from the author's extensive experience of counselling victims of trauma at work. The theory, research and practical advice contained in this volume will prove a valuable resource for organisations and practitioners seeking guidance on reducing the impact of psychological trauma. How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace Trauma is an extremely welcome presentation of the subject of stress in the workplace. This book explores the ways that traumatic events impact the psychological well being of organisations and their employees. The effects of disasters, accidents, crime, injury and death are examined alongside examples of organisational trauma care programmes and reviews of the current thinking regarding post trauma interventions. The insights generated are illustrated with case studies from the author's extensive experience of counselling victims of trauma at work. The theory, research and practical advice contained in this volume will prove a valuable resource for organisations and practitioners seeking guidance on reducing the impact of psychological trauma. 'At last we have a well-presented, well-researched book on post-traumatic stress and how traumatic events impact on the psychological wellbeing of organisations and their employees... the book will be extremely useful to organisations in determining the benefits of introducing trauma care programmes into their organisation. It will also give practising clinicans a very clear framework in which to work effectively with trauma and its effects, specifically in the workplace.' - Patricia Justice, Counselling and Psychotherapy Journal, March 2005 'An impressive book, which will, no doubt, rapidly become a key reference point for managers, counsellors and service providers in the future.' - Peter Jenkins, Counselling at Work, Autumn 2005 Part I: Post-traumatic Stress: History and Development. Historical Development of a Concept. The Psychobiology of Traumatic Stress. An Employee's Response to Trauma. Trauma in the Workplace. Workplace Trauma and the Law. Part II: Dealing with Disasters at Work. The Management of Crises and Disasters and their Relationship to Business Continuity. Post-trauma Interventions: Crisis Management, Diffusing, Debriefing and Trauma Counselling. Introducing a Trauma Care Into an Organization. Choosing and Managing an External Provider of Post-support. Part III: The Measurement and Assessment of Traumatic Stress in the Workplace. Assessing Psychological Trauma. The Development of an Individual Trauma Scale for Use in Organizations. The Difficulties in Evaluating Interventions in Organizations. Part IV: Organizational Research: Case-studies. The Post Office: Identifying the Causes of Acute Post-Traumatic Stress. Workplace Bullying: A Source of Chronic Post-Traumatic Stress? The Paddington Rail Crash: How to Deal with the Crisis. The Manchester Bombing: Trauma Counselling and Long-term Support. Part V: Conclusions and Future Directions. Noreen Tehrani is a chartered occupational, counselling and health psychologist. |
| Author | Tehrani, Noreen |
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| Copyright | Copyright © 2004 Noreen Tehrani |
| Copyright_xml | – notice: Copyright © 2004 Noreen Tehrani |
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| Keywords | Occupational Health Service Post-trauma Symptoms Traumatic Incident Young Man American Psychiatric Association Posttraumatic Stress experience Psychological Debriefing counselling Chronic Post Traumatic Stress Helpfulness Scores Post-traumatic Stress Symptoms event Complex Ptsd Symptom victims stress Post-trauma Interventions raider Armed Raid Trauma Care Traumatic Exposure Post-trauma Care Trauma Counselling DSM Iv Occupational Health Nurse exposure Spinal Cord Post-traumatic Stress Workplace Trauma IES Road Bridge Joint Board armed Traumatic Stress incident care |
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| Notes | Includes bibliographical references (p. [240]-260) and index |
| OCLC | 475899774 |
| PQID | EBC183287 |
| PageCount | 296 |
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| Snippet | How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the... Workplace Trauma explores the impact of traumatic events on the psychological well being of organisations and employees and considers the creation of... |
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| SubjectTerms | Industrial psychiatry Post-traumatic stress disorder Psychic trauma Stress in Adults Trauma Counseling - Adult Work & Organizational Psychology |
| Subtitle | Concepts, assessment and interventions |
| TableOfContents | Cover -- Workplace Trauma -- Title Page -- Copyright Page -- Table of Contents -- List of tables -- List of figures -- Acknowledgements -- Preface -- PART I Post-traumatic stress - history and development -- 1 Post-traumatic stress: the history of a concept -- Introduction -- Trauma in literature -- The nineteenth-century view of trauma -- The First World War -- Recognition of traumatic stress -- International classification of diseases -- Discussion -- 2 The psychobiology of traumatic stress -- Introduction -- The epidemiology of traumatic stress -- 'Normal stress' -- Biological pathways -- Pathway interactions -- Traumatic stress v. normal stress -- Post-traumatic stress and the brain -- Discussion -- 3 An employee's response to trauma -- Introduction -- The psychological contract -- Three phases of trauma -- Responses to traumatic events in the workplace -- Discussion -- 4 Traumatic stress in the workplace -- Introduction -- Major incidents in the workplace -- Other traumatic events -- Employees at risk -- Organisational responsibility -- Discussion -- 5 Workplace trauma and the law -- Introduction -- The size of the problem -- Post-traumatic stress and the law -- Legal recognition of psychological assessments -- The tort of negligence -- Duty of care -- Employer's duty of care -- Case law -- Effects of litigation on traumatised employees -- Managing trauma in the workplace -- The future -- Summary: Part I -- PART II Dealing with disasters at work -- 6 The management of crises and disasters, and their relationship to business continuity -- Introduction -- Crises and disasters -- Managing the crisis -- Preparing for the crisis -- Identifying the risks -- Who might be harmed? -- Reducing the risk of traumatic stress -- Making the plan work -- Dealing with the aftermath -- Handling communications -- Discussion 7 Post-trauma interventions: crisis management, diffusing, debriefing and trauma counselling -- Introduction -- The timing of trauma interventions -- Managing a crisis -- Diffusing or defusing? -- Debriefing -- Trauma therapy and counselling -- Discussion -- Incident support material -- 8 Introducing trauma care into an organisation -- Introduction -- Post Office Trauma Care Programme -- Features of the Post Office Trauma Care Programme -- Key stages of the Programme -- Initial difficulties -- The role of senior managers -- Cost benefit analysis -- Discussion -- 9 Choosing and managing an external provider of post-trauma support -- Introduction -- Selecting a provider -- The contract -- Auditing -- Assessing effectiveness -- Discussion -- Summary: Part II -- PART III The measurement and assessment of traumatic stress in the workplace -- 10 Assessing psychological trauma -- Introduction -- Assessment of the nature and features of a traumatic event -- Structured clinical interviews -- Self-report surveys -- Psychophysiological and psychobiological assessments -- Organisational need to measure traumatic stress -- Discussion -- 11 Developing a trauma scale for organisations -- Introduction -- Impact of Events Scale (IES) -- Study 1: factor analysis of IES-E data from stressful work incidents -- Study 2: discriminative validity of the IES-E -- Discussion -- 12 Difficulties of evaluating post-trauma interventions in organisations -- Introduction -- What is success? -- How can success be measured? -- Difficulties in undertaking research in organisations -- Current research into trauma -- A way forward -- Discussion -- Summary: Part III -- PART IV Organisational research - case studies -- 13 The Post Office - identifying the causes of acute post-traumatic stress -- Introduction -- Method -- Results -- Discussion 14 Workplace bullying - a source of chronic post-traumatic stress? -- Introduction -- What is workplace bullying? -- Bullying and psychological well-being -- Research questions -- Method -- Results -- Discussion -- 15 The Paddington rail crash - how to deal with a crisis -- Introduction -- Background -- The rail crash -- Interventions -- Results -- Discussion -- 16 The Manchester bomb - trauma counselling and long-term support -- Introduction -- The bomb -- Initial support -- Dealing with chronic trauma -- Trauma counselling -- Results -- Discussion -- Postscript -- Summary: Part IV -- PART V Conclusions and future directions -- 17 Conclusions and future directions -- Introduction -- Practice -- Research -- Bringing research and practice together -- The future -- Appendix A: Post-incident questionnaire (CASHCO) -- Appendix B: Bullying survey -- References -- Index |
| Title | Workplace Trauma |
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