How to Run Seminars and Workshops Presentation Skills for Consultants, Trainers, Teachers, and Salespeople
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| Main Author | |
|---|---|
| Format | eBook |
| Language | English |
| Published |
Newark
John Wiley & Sons, Incorporated
2017
|
| Edition | 4 |
| Subjects | |
| Online Access | Get full text |
| ISBN | 1119374340 9781119374343 |
Cover
Table of Contents:
- Know Your Material -- Understand the Question -- Ask Questions If None Has Been Asked -- Don't Discount or Discourage Questions -- Don't Rush to Fill in Those Moments of Silence -- Don't Worry about Questions without Answers -- Thank Trainees for Their Questions -- Summary -- Chapter 10: Using Visual Aids -- Flip Charts -- Video -- Objects for Demonstrations -- Pointers -- Dos and Don'ts -- Watch Your Shoulders -- Watch Your Body Position -- Watch Those Speakers -- Do Not Forget to Practice with That Remote -- Do Not Prepare Too Many Slides -- Do Not Forget to Show Up Early -- Some Final Thoughts -- Summary -- Chapter 11: Technology and Training -- The Technical Revolution -- Presentation Software -- Laptop Computers -- Projectors -- Additional Projector Technology -- Troubleshooting -- Other Considerations -- Music -- Electronic Whiteboards and Copy Boards -- Document Cameras -- Summary -- Chapter 12: Taking Your Training Online -- The Challenges of Online Training -- The Strengths of Online Training -- Natural Fits for Online Delivery -- Tips for Successful Online Delivery -- Tips for Successful Online Videos -- Letting Others Know about Your Online Presence -- Summary -- Chapter 13: Giving Feedback and Coaching -- Pitfalls to Avoid -- Giving Feedback without Intimidating Trainees -- Coaching Using the Three Ss -- Situation -- Support -- Solution -- Summary -- Chapter 14: Tricks of the Trade -- Summary -- Part III: Improving the Training Process -- Chapter 15: Inside the Mind of a Professional Speaker -- Always Present a Positive and Enthusiastic Attitude -- Don't Advertise Any Lack of Experience -- How to Handle Illness on the Job -- Surviving with a Split Personality -- Stay in Training Shape -- Be Confident, Not Arrogant -- Coping with Doubt -- Working with Anxiety -- Welcome to the Club -- They're Rooting for You -- Get Moving
- How to Pace a Course for a Large Group with Wildly Diverse Needs -- What Not to Do when Training Diverse Groups -- How to Work with the Slowpoke -- How to Work with the Whiz Kid -- Summary -- Chapter 6: Anatomy of an 8:00 a.m. Start -- 7:00 a.m.: Arrive Early to Ensure Everything Is Ready -- 7:30 a.m.: Arrange Who Sits Where -- 7:45 a.m.: It's Time for Music to Create a Relaxed Atmosphere -- 7:50 a.m.: Greeting Your Trainees -- 8:00 a.m.: Let's Get Ready to Rumble! -- 8:10 a.m.: Time to Break the Ice -- Icebreakers -- Icebreaker Misconceptions -- Icebreaker Considerations and Examples -- The Presenter's Role in the Icebreaker Process -- 8:30 a.m.: Expectation Time -- How to Set Expectations -- Summary -- Part II: Delivery: The Art of Making Great Presentations -- Chapter 7: The Secret of Success -- Introducing the UPPOPPR Process -- Utility: Conveying the Benefit of the Training Program -- Product: Setting a Goal for the Training Program -- Process: Describing the Approach to Training -- Objective: Write Specific Training Goals -- Example -- Process Justification: Identifying the Source of Information Presented -- Proof of Ability: Demonstrating the Success of the Training Approach -- Review: Emphasizing the Critical Information -- Mastering the UPPOPPR -- The Body -- The Final Review -- Introducing the UPPOP Process -- Summary -- Chapter 8: Thirty Tips on Maintaining Interest -- What to Do about Sleepy Trainees -- Summary -- Chapter 9: The Art of Effective Questioning -- Types of Questions -- Fact-Based Questions -- Opinion-Based Questions -- Comparison-Based Questions -- Case History-Based Questions -- Preparing and Coaching Trainees to Answer Questions -- Techniques for Asking Questions -- Guided Technique -- Overhead Technique -- Relay Technique -- Reverse Technique -- Do's and Don'ts of Questioning -- Have a Positive Attitude toward Questioners
- How to Run Seminars & -- Workshops -- Contents -- Preface -- Acknowledgments -- Part I: Getting Started -- Chapter 1: Creating a Seminar Business -- Branding Yourself -- Rule #1-Think Outside of the Box -- Rule #2-Keep It Simple -- Rule #3-Don't Underestimate the Basics . . . Just Don't Advertise It! -- Rule #4-Be Passionate -- General versus Closed Seminars -- General Sessions -- Closed Sessions -- Keynotes -- Seminars and Workshops -- Seminar Materials -- After the Seminar -- Marketing Your Programs -- Writing the Book -- Speakers' Bureaus -- Third-Party Marketing -- Summary -- Chapter 2: Working with Adult Audiences -- Create an Atmosphere Conducive to Training -- Build and Maintain Interest -- Capitalize on the Experience of Adult Trainees -- Structure Your Presentation Logically -- Use Activity to Promote Involvement -- Set Definite Goals -- Use Repetition to Increase Retention of Critical Information -- Tell Trainees What You Require of Them -- Motivate Adult Trainees to Learn -- Make the Presentation Visual -- Satisfy the Information Needs of the Trainees -- Summary -- Chapter 3: Recognizing Trainees' Levels of Behavior -- Level One-The Unconscious Incompetent -- Level Two-The Conscious Incompetent -- Level Three-The Conscious Competent -- Level Four-The Unconscious Competent -- The Four Levels of Behavior in Action -- The Next Level -- Summary -- Chapter 4: The Personality Parade -- The Loner Trainee -- The Quiet Trainee -- The Amiable Trainee -- The Discouraged Trainee -- The Enlightener Trainee -- The Joker Trainee -- The Reliant Trainee -- The Sniper -- How to Handle Snipers Whose Reputation Precedes Them -- What to Do If You're Blindsided by a Sniper -- Flushing a Sniper Out -- Some Closing Thoughts -- Avoid the Squirrel Mentality of Reaction -- Summary -- Chapter 5: The Pace Race
- Study the Start -- Prepare, Prepare, Prepare -- Take a Breath . . . or Two -- Put on Your Game Face -- Summary -- Chapter 16: The Value of Good Training -- Meet the New Breed of Presenters -- Whom to Hire -- Summary -- Chapter 17: Avoiding the Training Trap -- How to Build Credibility and Gain Respect for Training -- Build a Qualified Training Staff -- Make Sure Trainers Are Knowledgeable and Up-to-Date in Their Fields -- Training Can't Solve All Business Problems -- Consult to Find Out Whether Training Is Really Needed -- Analyze the Potential Audience for the Training Program -- Investigate the Training Curriculum -- Pilot a Test Training Program -- Validating Your Training Programs -- Summary -- Chapter 18: Developing a Training Staff -- Emphasize the Quality of Your Training Programs -- Make Sure Trainers Work with the Curriculum Developers -- Promote Consistency in Course Content and Training Style -- Summary -- Chapter 19: Evaluation and Support -- Evaluating Trainees -- Evaluating the Trainer -- Advance Preparation Using Preschools -- Realistic Expectations -- Summary -- Chapter 20: Adventures in Cross-Training -- Factors to Consider before Cross-Training Trainers -- How to Cross-Train a New Presenter -- Don't Be a Perfectionist -- Power and Its Many Misuses -- Summary -- Epilogue: What's Next? -- Index -- Feedback Form -- Additional Resources -- End User License Agreement