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    The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables: A study on OVO E-Wallet application users in Malang City
                                      
                                            Pratiwi, Lusiana,                              Sunaryo, Sunaryo,                              Mugiono, Mugiono                              
Published in International journal of research in business and social science (01.01.2021)
                   
      
      
                                                  Published in International journal of research in business and social science (01.01.2021)
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              Journal Article
          
              
          Analysis of Satisfaction and Loyalty Among Users of the Jakarta Mass Rapid Transit: What is the Role of Service Quality, Facilities, and Perceived Price
                                      
                                            Rahmanita, Patricia Putri,                              Suhud, Usep,                              Krissanya, Nofriska                              
Published in International Journal Of Education Social Studies And Management (IJESSM) (26.06.2025)
                   
      
      
                                                  Published in International Journal Of Education Social Studies And Management (IJESSM) (26.06.2025)
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              Journal Article
          
              
          Influence of service quality, destination facilities, destination image, and satisfaction on tourist loyalty in Pasar Lama Chinatown, Tangerang City
                                      
                                            Ridolloh, Rizal,                              Munizu, Musran,                              Alam, Syamsu,                              Umar, Fauziah,                              Alkanan, Omer Mohamed Taha                              
Published in Journal of Infrastructure Policy and Development (13.11.2024)
                   
      
      
                                                  Published in Journal of Infrastructure Policy and Development (13.11.2024)
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              Journal Article