Staff View: Improving Competitiveness in Service Through Customer Satisfaction in ABC Company

Improving Competitiveness in Service Through Customer Satisfaction in ABC Company

Saved in:

Bibliographic Details
Main Author:	Nguyen, Luong Hoang Lien (Dissertant)
Other Authors:	Pilík, Michal (Thesis advisor)
Format:	Manuscript
Language:	English
Published:	2016
Subjects:	spokojenost zákazníků konkurenceschopnost turistický průmysl sektor pohostinství Customer Satisfaction Competitiveness Tourism Industry Hospitality sec-tor diplomová práce
Physical Description:	84 p. (17 883 characters), 6p.


LEADER	01373ntm a22003377u 4500
001	zp42526
041			\|a eng
100	1		\|a Nguyen, Luong Hoang Lien \|4 dis
245	1	0	\|a Improving Competitiveness in Service Through Customer Satisfaction in ABC Company
246			\|a Improving Competitiveness in Service Through Customer Satisfaction in ABC Company
260			\|c 2016
300			\|a 84 p. (17 883 characters), 6p.
500			\|a Studijní obor: Management and Marketing
500			\|a Studijní obor: Management and Marketing
500			\|a Ústav: Ústav managementu a marketingu
500			\|a Univerzita Tomáše Bati ve Zlíně. Fakulta managementu a ekonomiky
500			\|a Tomas Bata University in Zlín. Faculty of Management and Economics
506			\|a Bez omezení
653			\|a spokojenost zákazníků
653			\|a konkurenceschopnost
653			\|a turistický průmysl
653			\|a sektor pohostinství
653			\|a Customer Satisfaction
653			\|a Competitiveness
653			\|a Tourism Industry
653			\|a Hospitality sec-tor
655		4	\|a diplomová práce
700	1		\|a Pilík, Michal \|4 ths
710	2		\|a Univerzita Tomáše Bati ve Zlíně. Fakulta managementu a ekonomiky \|4 dgg
710	2		\|a Tomas Bata University in Zlín. Faculty of Management and Economics \|4 dgg
856	4	0	\|u http://hdl.handle.net/10563/37780 \|y Plný text v Digitální knihovně UTB