Improving Competitiveness in Service Through Customer Satisfaction in ABC Company

• Main Author: Nguyen, Luong Hoang Lien (Dissertant)
• Other Authors: Pilík, Michal (Thesis advisor)
• Format: Manuscript
• Language: English
• Published: 2016
• Subjects: spokojenost zákazníků; konkurenceschopnost; turistický průmysl; sektor pohostinství; Customer Satisfaction; Competitiveness; Tourism Industry; Hospitality sec-tor; diplomová práce
• Physical Description: 84 p. (17 883 characters), 6p.
• Item Description: Studijní obor: Management and Marketing; Studijní obor: Management and Marketing; Ústav: Ústav managementu a marketingu; Univerzita Tomáše Bati ve Zlíně. Fakulta managementu a ekonomiky; Tomas Bata University in Zlín. Faculty of Management and Economics
• Access: Bez omezení