LEADER 00000ntm a22000007u 4500
001 zp3946
041 |a cze 
100 1 |a Spišák, Peter  |4 dis 
245 1 0 |a Projekt implementace CRM v podniku SLOVMAG a.s. Lubeník 
246 |a Project of CRM implementation in company SLOVMAG a.s. Lubeník 
260 |c 2006 
300 |a 94 s. 
500 |a Studijní obor: Management a marketing 
500 |a Studijní obor: Management and Marketing 
500 |a Ústav: Ústav managementu 
500 |a Univerzita Tomáše Bati ve Zlíně. Fakulta managementu a ekonomiky 
500 |a Tomas Bata University in Zlín. Faculty of Management and Economics 
506 |a Práce bude přístupná pouze v rámci univerzity od 12.05.2016 
653 |a CRM-Marketing-zákazník-lojalita-plánovanie-controlling-výskum-Marketingový mix-SWOT analýza 
653 |a Script elaborates CRM analysis of relation between vendor and customer. It focuses at relation and loyalty of customers in company SLOVMAG a.s. Lubeník. There is elaborated the problem of corporate planning and controlling. In practical part is described Company SLOVMAG a.s I have focused at the planning 
653 |a controlling and suggested project of customer's satisfaction. Project of customer's satisfaction is elaboration of products catalogue in electronic version. The main purpose is a capability of company to apply and take advantage of the product in company sales strategy and apply it to the praxis 
655 4 |a diplomová práce 
700 1 |a Glogar, Alois  |4 ths 
710 2 |a Univerzita Tomáše Bati ve Zlíně. Fakulta managementu a ekonomiky  |4 dgg 
710 2 |a Tomas Bata University in Zlín. Faculty of Management and Economics  |4 dgg 
856 4 0 |u http://hdl.handle.net/10563/1169  |y Plný text v Digitální knihovně UTB