Positive approaches to conflict at work

How can we sensitively manage different types of conflict to create a more harmonious and efficient workplace?Workplace conflict can arise when people with different backgrounds or values disagree on approaches, interests, and ideas. This can result in inefficient collaboration and may even impact w...

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Bibliographic Details
Main Author Tan, Suzanna (Author)
Format Electronic eBook
LanguageEnglish
Published Abingdon : Routledge, 2026.
EditionFirst edition.
SeriesBusiness in mind.
Subjects
Online AccessFull text
ISBN9781041056461
104105646X
9781040406809
1040406807
9781040406755
1040406750
9781041094852
9781916925236
Physical Description1 online resource : illustrations.

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245 1 0 |a Positive approaches to conflict at work /  |c Suzanna Tan. 
250 |a First edition. 
264 1 |a Abingdon :  |b Routledge,  |c 2026. 
300 |a 1 online resource :  |b illustrations. 
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490 1 |a Business in mind 
505 0 |a Part 1, 1 Conflict is normal, 2 Useful tools, Part 2, 3 You and yourself, 4 You and another, 5 You and others, 6 Organisational conflict, Part 3, 7 How coaching can help, 8 How mentors and sponsors can help, 9 How mediation can help, 10 When more formal processes are required, Summary 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a How can we sensitively manage different types of conflict to create a more harmonious and efficient workplace?Workplace conflict can arise when people with different backgrounds or values disagree on approaches, interests, and ideas. This can result in inefficient collaboration and may even impact workers' mental health. This book covers a range of scenarios around how conflict at work can manifest and discusses approaches to managing these in the right way to improve motivation, productivity, and the overall well-being of employees. It explores contemporary research, theory, and models, and includes exercises for critical reflection to aid understanding. In so doing, it encourages leaders to take responsibility for addressing different types of conflict and how to do so with sensitivity. It also signals when other approaches, such as coaching, mentoring and mediation may be necessary and, when appropriate, signposts to internal formal processes such as disciplinary and grievance procedures.This accessible and practical book assists business owners, managers, and leaders in effectively navigating conflict management within the work environment. 
588 |a OCLC-licensed vendor bibliographic record. 
650 0 |a Conflict management. 
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830 0 |a Business in mind. 
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