The role of emotional intelligence and artificial intelligence in organizations : harmonizing human and machine

The book offers a novel approach to how emotional intelligence enriches human-centered management, whereas artificial intelligence enhances data-driven decision-making and operational effectiveness.

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Bibliographic Details
Other Authors Pandey, Jay Kumar, 1987- (Editor), Rai, Mritunjay, 1985- (Editor), Ray, Samrat, 1980- (Editor)
Format Electronic eBook
LanguageEnglish
Published New York : Productivity Press/Routledge, 2026.
Subjects
Online AccessFull text
ISBN9781040450819
1040450814
9781003608042
1003608043
9781040450833
1040450830
9781041000716
Physical Description1 online resource (348 pages)

Cover

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035 |a (OCoLC)1543213947 
035 |a (OCoLC-P)1543213947 
245 0 4 |a The role of emotional intelligence and artificial intelligence in organizations :  |b harmonizing human and machine /  |c edited by Jay Kumar Pandey, Mritunjay Rai, Samrat Ray. 
264 1 |a New York :  |b Productivity Press/Routledge,  |c 2026. 
300 |a 1 online resource (348 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Description based upon print version of record. 
505 0 |a Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Preface -- Acknowledgments -- Abbreviations -- Editors' Bios -- List of Contributors -- Chapter 1: The Roles of Artificial Intelligence and Emotional Intelligence in Marketing Organizations -- 1.1 Introduction -- 1.1.1 Artificial Intelligence -- 1.1.2 Emotional Intelligence -- 1.2 Role of AI in Marketing Organizations -- 1.2.1 Predictive Analysis and Personalization -- 1.2.2 Efficiency and Automation -- 1.2.3 Improving Customer Experience -- 1.2.4 Retailing -- 1.2.5 Digital Marketing 
505 8 |a 1.2.6 Decision Support and Strategy -- 1.3 Role of EI in Marketing Organization -- 1.3.1 Self-Awareness Metrics -- 1.3.2 Self-Regulation Metrics -- 1.3.3 Empathy Metrics -- 1.3.4 Social Skills Metrics -- 1.4 The Interplay of EI and AI in Marketing Organizations -- 1.5 Case Studies of the Integration of AI and EI in Marketing -- 1.5.1 Amazon's Integration of AI and EI -- 1.5.2 Starbucks' Integration of AI-Driven Personalization and Emotional Branding -- 1.5.3 Coca-Cola's Emotional Storytelling and AI-Driven Insights -- 1.6 AI Tools for Marketing Organizations -- 1.6.1 Machine Learning (ML) 
505 8 |a 1.6.2 Natural Language Processing (NLP) -- 1.6.3 Chatbots -- 1.6.4 Predictive Analytics -- 1.7 Ethical Issues and Considerations in Using AI in Marketing -- 1.8 The Future of AI and EI in Marketing Organization -- 1.9 The Limitations of Integrating EI and AI in Marketing Organization -- 1.10 Conclusion -- References -- Chapter 2: PLS Algorithm for Personal Traits of Leaders and Innovative Behavior of Lecturers in Organizations -- 2.1 Introduction -- 2.2 Hypothesis -- 2.2.1 Leadership Traits (LT) and Engagement (ENG) -- 2.2.2 Leadership Traits (LT) and Creativity (CR) 
505 8 |a 2.2.3 Leadership Traits (LT) and Innovative Behavior (INBE) -- 2.2.4 Engagement (ENG) and Creativity (CR) -- 2.2.5 Engagement (ENG) and Work Performance (PER) -- 2.2.6 Creativity (CR) and Work Performance (PER) -- 2.2.7 Creativity (CR) and Innovative Behavior (INBE) -- 2.2.8 Work Performance (PER) and Innovative Behavior (INBE) -- 2.2.9 Empowering Leadership (EL), Leadership Traits (LT), Creativity (CR), and Innovative Behavior (INBE) -- 2.3 Methodology -- 2.3.1 Sample -- 2.3.2 Structural Model Assessment -- 2.4 Results and Discussion -- 2.4.1 Measurement Model Evaluation 
505 8 |a 2.4.2 Structural Model Evaluation -- 2.5 Discussion -- 2.6 Conclusion, Implications, and Limitations -- 2.6.1 Conclusion -- 2.6.2 Practical Implications -- 2.6.3 Limitations -- References -- Chapter 3: Determinants of Emotional Attachment to a Tourist Destination: A Qualitative Analysis Using Generative AI and Bibliometric Analysis -- 3.1 Introduction -- 3.2 Literature Review -- 3.2.1 Conceptual Framework -- 3.2.2 Affective Memory -- 3.2.3 Sense of Belonging -- 3.2.4 Symbolic Value -- 3.2.5 Determinants and Measurement Indicators of Emotional Attachment Dimensions 
500 |a 3.3 Review of Theoretical Models 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a The book offers a novel approach to how emotional intelligence enriches human-centered management, whereas artificial intelligence enhances data-driven decision-making and operational effectiveness. 
588 |a OCLC-licensed vendor bibliographic record. 
650 0 |a Artificial intelligence  |x Business applications. 
650 0 |a Emotional intelligence. 
650 0 |a Management. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Pandey, Jay Kumar,  |d 1987-  |e editor. 
700 1 |a Rai, Mritunjay,  |d 1985-  |e editor. 
700 1 |a Ray, Samrat,  |d 1980-  |e editor. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://www.taylorfrancis.com/books/9781003608042