The role of emotional intelligence and artificial intelligence in organizations : harmonizing human and machine
The book offers a novel approach to how emotional intelligence enriches human-centered management, whereas artificial intelligence enhances data-driven decision-making and operational effectiveness.
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| Other Authors | , , |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
New York :
Productivity Press/Routledge,
2026.
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9781040450819 1040450814 9781003608042 1003608043 9781040450833 1040450830 9781041000716 |
| Physical Description | 1 online resource (348 pages) |
Cover
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| 040 | |a OCoLC-P |b eng |e rda |c OCoLC-P | ||
| 020 | |a 9781040450819 |q (electronic bk.) | ||
| 020 | |a 1040450814 |q (electronic bk.) | ||
| 020 | |a 9781003608042 |q (electronic bk.) | ||
| 020 | |a 1003608043 |q (electronic bk.) | ||
| 020 | |a 9781040450833 |q (electronic bk. : EPUB) | ||
| 020 | |a 1040450830 |q (electronic bk. : EPUB) | ||
| 020 | |z 9781041000716 | ||
| 024 | 7 | |a 10.4324/9781003608042 |2 doi | |
| 035 | |a (OCoLC)1543213947 | ||
| 035 | |a (OCoLC-P)1543213947 | ||
| 245 | 0 | 4 | |a The role of emotional intelligence and artificial intelligence in organizations : |b harmonizing human and machine / |c edited by Jay Kumar Pandey, Mritunjay Rai, Samrat Ray. |
| 264 | 1 | |a New York : |b Productivity Press/Routledge, |c 2026. | |
| 300 | |a 1 online resource (348 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 500 | |a Description based upon print version of record. | ||
| 505 | 0 | |a Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Preface -- Acknowledgments -- Abbreviations -- Editors' Bios -- List of Contributors -- Chapter 1: The Roles of Artificial Intelligence and Emotional Intelligence in Marketing Organizations -- 1.1 Introduction -- 1.1.1 Artificial Intelligence -- 1.1.2 Emotional Intelligence -- 1.2 Role of AI in Marketing Organizations -- 1.2.1 Predictive Analysis and Personalization -- 1.2.2 Efficiency and Automation -- 1.2.3 Improving Customer Experience -- 1.2.4 Retailing -- 1.2.5 Digital Marketing | |
| 505 | 8 | |a 1.2.6 Decision Support and Strategy -- 1.3 Role of EI in Marketing Organization -- 1.3.1 Self-Awareness Metrics -- 1.3.2 Self-Regulation Metrics -- 1.3.3 Empathy Metrics -- 1.3.4 Social Skills Metrics -- 1.4 The Interplay of EI and AI in Marketing Organizations -- 1.5 Case Studies of the Integration of AI and EI in Marketing -- 1.5.1 Amazon's Integration of AI and EI -- 1.5.2 Starbucks' Integration of AI-Driven Personalization and Emotional Branding -- 1.5.3 Coca-Cola's Emotional Storytelling and AI-Driven Insights -- 1.6 AI Tools for Marketing Organizations -- 1.6.1 Machine Learning (ML) | |
| 505 | 8 | |a 1.6.2 Natural Language Processing (NLP) -- 1.6.3 Chatbots -- 1.6.4 Predictive Analytics -- 1.7 Ethical Issues and Considerations in Using AI in Marketing -- 1.8 The Future of AI and EI in Marketing Organization -- 1.9 The Limitations of Integrating EI and AI in Marketing Organization -- 1.10 Conclusion -- References -- Chapter 2: PLS Algorithm for Personal Traits of Leaders and Innovative Behavior of Lecturers in Organizations -- 2.1 Introduction -- 2.2 Hypothesis -- 2.2.1 Leadership Traits (LT) and Engagement (ENG) -- 2.2.2 Leadership Traits (LT) and Creativity (CR) | |
| 505 | 8 | |a 2.2.3 Leadership Traits (LT) and Innovative Behavior (INBE) -- 2.2.4 Engagement (ENG) and Creativity (CR) -- 2.2.5 Engagement (ENG) and Work Performance (PER) -- 2.2.6 Creativity (CR) and Work Performance (PER) -- 2.2.7 Creativity (CR) and Innovative Behavior (INBE) -- 2.2.8 Work Performance (PER) and Innovative Behavior (INBE) -- 2.2.9 Empowering Leadership (EL), Leadership Traits (LT), Creativity (CR), and Innovative Behavior (INBE) -- 2.3 Methodology -- 2.3.1 Sample -- 2.3.2 Structural Model Assessment -- 2.4 Results and Discussion -- 2.4.1 Measurement Model Evaluation | |
| 505 | 8 | |a 2.4.2 Structural Model Evaluation -- 2.5 Discussion -- 2.6 Conclusion, Implications, and Limitations -- 2.6.1 Conclusion -- 2.6.2 Practical Implications -- 2.6.3 Limitations -- References -- Chapter 3: Determinants of Emotional Attachment to a Tourist Destination: A Qualitative Analysis Using Generative AI and Bibliometric Analysis -- 3.1 Introduction -- 3.2 Literature Review -- 3.2.1 Conceptual Framework -- 3.2.2 Affective Memory -- 3.2.3 Sense of Belonging -- 3.2.4 Symbolic Value -- 3.2.5 Determinants and Measurement Indicators of Emotional Attachment Dimensions | |
| 500 | |a 3.3 Review of Theoretical Models | ||
| 506 | |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty | ||
| 520 | |a The book offers a novel approach to how emotional intelligence enriches human-centered management, whereas artificial intelligence enhances data-driven decision-making and operational effectiveness. | ||
| 588 | |a OCLC-licensed vendor bibliographic record. | ||
| 650 | 0 | |a Artificial intelligence |x Business applications. | |
| 650 | 0 | |a Emotional intelligence. | |
| 650 | 0 | |a Management. | |
| 655 | 7 | |a elektronické knihy |7 fd186907 |2 czenas | |
| 655 | 9 | |a electronic books |2 eczenas | |
| 700 | 1 | |a Pandey, Jay Kumar, |d 1987- |e editor. | |
| 700 | 1 | |a Rai, Mritunjay, |d 1985- |e editor. | |
| 700 | 1 | |a Ray, Samrat, |d 1980- |e editor. | |
| 856 | 4 | 0 | |u https://proxy.k.utb.cz/login?url=https://www.taylorfrancis.com/books/9781003608042 |