Emotional intelligence and public relations : EQ is the new IQ
Emotional intelligence, often referred to as emotional quotient (EQ), has emerged as a critical soft skill in public relations (PR), proven essential for performance, leadership, and fostering collaborative organizational cultures. Despite its importance, EQ remains understudied in PR contexts. This...
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| Other Authors | |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
Abingdon :
Routledge,
2026.
|
| Edition | First edition. |
| Series | Routledge new directions in public relations and communication research.
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9781003592587 1003592589 9781040599440 1040599443 9781040598719 1040598714 9781032971797 |
| Physical Description | 1 online resource : illustrations. |
Cover
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| 245 | 0 | 0 | |a Emotional intelligence and public relations : |b EQ is the new IQ / |c Weiwu Zhang. |
| 250 | |a First edition. | ||
| 264 | 1 | |a Abingdon : |b Routledge, |c 2026. | |
| 300 | |a 1 online resource : |b illustrations. | ||
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| 341 | 0 | |3 PDF |b Table of contents navigation |2 onix | |
| 341 | 0 | |3 PDF |b Index navigation |2 onix | |
| 341 | 0 | |3 PDF |b Short alternative textual descriptions |2 onix | |
| 341 | 0 | |3 PDF |b Print-equivalent page numbering |2 onix | |
| 490 | 1 | |a Routledge New Directions in PR & Communication Research | |
| 505 | 0 | |a Chapter 1Introduction: Emotional Intelligence and Public RelationsWeiwu ZhangChapter 2The Vital Role of Emotional Intelligence for Public Relations Roles, Leadership, and the ProfessionMelissa D. DoddChapter 3Emotional Intelligence and Internal CommunicationSilvia Ravazzani and Alessandra MazzeiChapter 4Emotional Intelligence and the Power of Self-Reflection in Public Relations LeadershipElina V. Erzikova and Bruce K. BergerChapter 5Listening as a "Secret Weapon:" How Emotional Intelligence and Mindfulness Drive Public Relations OutcomesZifei Fay Chen and Katie R. PlaceChapter 6Emotional Intelligence and Intercultural Public RelationsLan Ni and Zahra T. KhanChapter 7An Integrated Model of Emotional Intelligence and Work-Life Balance in Public RelationsYi Luo, Dongdong Yang, and Hua JiangChapter 8Integrating Emotional Intelligence with Various Theoretical Perspectives in Health Public RelationsPratiti Diddi, Sushma Kumble, and Sojung Claire KimChapter 9Emotional Intelligence and Crisis CommunicationJin-Ae KangChapter 10Human-Centered Public Relations: Harnessing Emotional Intelligence to Drive Diversity, Equity, and InclusionSavannah Henderson and Luke CapizzoChapter 11The Listening Leader: How Emotional Intelligence Enhances Workplace Relationships and OutcomesJulie O'NeilChapter 12Emotional Intelligence and Social Capital in Public Relations: The Entanglement of Emotion Management and Organizational RelationshipsJeannette Iannacone and Erich J. SommerfeldtChapter 13Emotional Intelligence and Public Relations in the FutureWeiwu Zhang | |
| 506 | |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty | ||
| 520 | |a Emotional intelligence, often referred to as emotional quotient (EQ), has emerged as a critical soft skill in public relations (PR), proven essential for performance, leadership, and fostering collaborative organizational cultures. Despite its importance, EQ remains understudied in PR contexts. This groundbreaking volume presents the first comprehensive collection of cutting-edge research and theoretical and practical insights exploring the pivotal role of EQ across PR practice and education.Leading scholars contribute original research, theoretical frameworks, and case studies examining EQ in various settings. The book covers diverse topics including EQ's importance in PR roles, internal communication, listening and mindfulness, leadership, intercultural relations, work-life harmony, crisis communication, health communication, organizational listening, social capital, and diversity initiatives. Each chapter provides practical recommendations for implementing EQ principles in daily PR practice and future research directions.This essential resource serves multiple audiences: PR educators seeking to incorporate EQ into their curriculum, researchers exploring the intersection of EQ and communication, and practitioners looking to enhance their professional capabilities. Whether used as a supplementary text for PR theory courses, a foundation for professional development, or a required text for specialized EQ classes, this volume delivers valuable insights into why EQ truly is the new IQ in public relations. | ||
| 588 | |a OCLC-licensed vendor bibliographic record. | ||
| 650 | 0 | |a Emotional intelligence. | |
| 650 | 0 | |a Public relations |x Psychological aspects. | |
| 653 | |a Emotional intelligence;Empathy;Social skills;Cultural intelligence;Public relations;Strategic communication;Leadership;PR leadership;PR education;Internal communication;Health communication;Crisis communication;Intercultural public relations | ||
| 655 | 7 | |a elektronické knihy |7 fd186907 |2 czenas | |
| 655 | 9 | |a electronic books |2 eczenas | |
| 700 | 1 | |a Zhang, Weiwu, |e editor. | |
| 830 | 0 | |a Routledge new directions in public relations and communication research. | |
| 856 | 4 | 0 | |u https://proxy.k.utb.cz/login?url=https://www.taylorfrancis.com/books/9781003592587 |