Improving Utilities with Systems Thinking people, process, and technology.

Saved in:
Bibliographic Details
Main Author: Vitasovic, Zdenko.
Format: Electronic
Language: English
Published: Chicago : Water Environment Federation, 2022.
Subjects:
Public utilities > Management.
elektronické knihy
electronic books
ISBN: 1572784318
9781572784314
Physical Description: 1 online resource (138 p.)

Cover

Table of contents

LEADER 03605cam a2200337Mu 4500
001 kn-on1337943703
003 OCoLC
005 20240717213016.0
006 m o d
007 cr cn|||||||||
008 220730s2022 ilu o ||| 0 eng d
040 |a EBLCP  |b eng  |c EBLCP  |d N$T  |d EBLCP  |d N$T  |d OCLCF  |d OCLCQ  |d YDX  |d UKAHL  |d OCLCO 
020 |a 1572784318 
020 |a 9781572784314  |q (electronic bk.) 
035 |a (OCoLC)1337943703  |z (OCoLC)1373319476 
100 1 |a Vitasovic, Zdenko. 
245 1 0 |a Improving Utilities with Systems Thinking  |h [electronic resource] :  |b people, process, and technology. 
260 |a Chicago :  |b Water Environment Federation,  |c 2022. 
300 |a 1 online resource (138 p.) 
500 |a Description based upon print version of record. 
505 0 |a Front Cover -- Copyright -- About WEF -- About IWAP -- Contents -- Introduction of Authors -- Foreword-Barry Liner -- Prologue: From Smart to Wise-A Wake-Up Call -- Guide to the Reader -- Introducing the Document -- The Topic -- The Intended Reader -- Key Messages -- Executive Summary -- 1. The UAIM Framework Experiences -- 2. Water Intrapreneurs For Successful Enterprises-A Vision -- 2.1 Urban Water Challenges-Globally and Regionally -- 2.1.1 Nature and Water -- 2.1.2 Climate Change -- 2.1.3 Sustainability Goals -- 2.1.4 The WISE Approach -- 2.2 Qualities of a Wise Utility 
505 8 |a 2.3 The Role of Systems Thinking -- 2.4 The WISE Framework -- 3. Value Creation -- 3.1 Value Creation-Business Processes -- 3.2 Value Creation-People -- 3.3 Value Creation-Technology -- 3.4 Integration-The Core of Systems Thinking -- 4. External Impact -- 4.1 The Outcome -- 4.2 Safeguarding Future Water Supply -- 4.2.1 Water Reuse -- 4.2.2 Influencing Customer Behavior -- 4.2.3 Tariffs and the Value of Water -- 4.3 External Impact -- 4.4 Adaptation to Human Society and Environment -- 5. Organizational Learning And Change Management -- 5.1 Addressing the Challenge of External Adaptation 
505 8 |a 5.2 Organizational Culture -- 5.3 Understanding How Humans Make Decisions -- 5.4 Understanding How Organizations Make Decisions-Organizational Culture -- 5.5 A Continuously Learning Organization-A Path to Wisdom -- 5.6 Dealing with Wicked Problems -- 6. UAIM Results-Models and Methods -- 6.1 The UAIM Effort Toward WISE -- 6.2 UAIM Results-Business Processes -- 6.2.1 Business Process Maturity Model -- 6.2.2 Illustration of Continuous Improvement -- 6.3 UAIM Results in the "People Topics" -- 6.3.1 Workforce and Organizational Culture -- 6.3.2 Change Management -- 7. Transition from UAIM to WEF/WISE 
505 8 |a 7.1 Technology in the Smart Utility Era -- 7.2 Integrating All Aspects of Value Creation and Change Management -- 7.3 A Project Becomes a Movement -- 7.4 Next Steps -- 8. Leap-Leaders for Emerging Applied Practices -- 8.1 The Purpose of LEAP -- 8.2 Why Join LEAP -- Abbreviations -- Acknowledgments -- References -- Index -- Endnotes 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a Public utilities  |x Management. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |a Federation, Water Environment  |t Improving Utilities with Systems Thinking: People, Process, and Technology  |d Chicago : Water Environment Federation,c2022 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpIUSTPPT3/improving-utilities-with?kpromoter=marc  |y Full text 

Similar Items