Business analysis

All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks &...

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Bibliographic Details
Main Authors: Paul, Debra, (Author), Cadle, James, (Author)
Format: eBook
Language: English
Published: Swindon, UK : BCS, The Chartered Institute for IT, [2020]
Edition: Fourth edition
Series: Business professional collection
Subjects:
System analysis.
Management information systems.
Organizational effectiveness.
elektronické knihy
electronic books
ISBN: 9781780175119
1780175116
9781780175102
1780175108
Physical Description: 1 online resource

Cover

Table of contents

LEADER 05201cam a2200493 i 4500
001 kn-on1176564910
003 OCoLC
005 20240717213016.0
006 m o d
007 cr cn|||||||||
008 200724s2020 enka ob 001 0 eng d
040 |a N$T  |b eng  |e rda  |e pn  |c N$T  |d N$T  |d UKAHL  |d OCLCF  |d YDX  |d EBLCP  |d K6U  |d BCSLD  |d OCLCO  |d OCLCQ  |d OCLCO  |d OCLCQ  |d UPM  |d OCLCQ  |d OCLCO  |d OCLCQ 
020 |a 9781780175119  |q (electronic bk.) 
020 |a 1780175116  |q (electronic bk.) 
020 |z 9781780175102 
020 |z 1780175108 
035 |a (OCoLC)1176564910  |z (OCoLC)1178635417  |z (OCoLC)1178637742  |z (OCoLC)1249445560 
100 1 |a Paul, Debra,  |e author. 
245 1 0 |a Business analysis /  |c Debra Paul, James Cadle, 
250 |a Fourth edition 
264 1 |a Swindon, UK :  |b BCS, The Chartered Institute for IT,  |c [2020] 
264 4 |c ©2020 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 0 |a Business professional collection 
504 |a Includes bibliographical references and index. 
505 0 |a Cover -- Copyright -- CONTENTS -- LIST OF FIGURES AND TABLES -- AUTHORS/CONTRIBUTORS -- FOREWORD -- ACKNOWLEDGEMENTS -- ABBREVIATIONS -- PREFACE -- 1 WHAT IS BUSINESS ANALYSIS? -- INTRODUCTION -- THE ORIGINS OF BUSINESS ANALYSIS -- THE DEVELOPMENT OF BUSINESS ANALYSIS -- BUSINESS ANALYST ROLE DEVELOPMENT -- THE RANGE OF ANALYSIS ACTIVITIES -- BUSINESS ANALYSIS PRINCIPLES -- THE BUSINESS ANALYSIS MATURITY MODEL -- THE BUSINESS ANALYSIS SERVICE -- VARIANTS OF THE BUSINESS ANALYST ROLE -- PROFESSIONALISM AND BUSINESS ANALYSIS -- THE FUTURE OF BUSINESS ANALYSIS -- SUMMARY -- NOTES 
505 8 |a 2 THE COMPETENCIES OF A BUSINESS ANALYST -- INTRODUCTION -- PERSONAL QUALITIES -- BUSINESS KNOWLEDGE -- PROFESSIONAL TECHNIQUES -- DEVELOPING BUSINESS ANALYSIS SKILLS -- INDUSTRY QUALIFICATIONS -- SUMMARY -- NOTES -- APPENDIX: SFIA DESCRIPTION OF BUSINESS ANALYSIS SKILL -- 3 THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS -- INTRODUCTION -- WHAT IS STRATEGY? -- THE IMPORTANCE OF STRATEGY -- BUSINESS ANALYSIS AND THE STRATEGIC CONTEXT -- DEVELOPING STRATEGY -- UNDERSTANDING THE STRATEGIC CONTEXT -- STRATEGY ANALYSIS: EXTERNAL ENVIRONMENT -- STRATEGY ANALYSIS: INTERNAL ENVIRONMENT 
505 8 |a STRATEGY ANALYSIS: SWOT ANALYSIS -- STRATEGY EXECUTION -- EA -- THE IMPORTANCE OF STRATEGIC ALIGNMENT -- SUMMARY -- 4 THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- INTRODUCTION -- THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- SITUATION INVESTIGATION AND PROBLEM ANALYSIS -- FEASIBILITY ASSESSMENT AND BUSINESS CASE DEVELOPMENT -- BUSINESS PROCESS IMPROVEMENT -- REQUIREMENTS DEFINITION -- BUSINESS ACCEPTANCE TESTING -- BUSINESS CHANGE DEPLOYMENT -- STAKEHOLDER ENGAGEMENT -- THE STRATEGIC CONTEXT FOR THE BA SERVICE -- AN APPROACH TO PROBLEM SOLVING -- SUMMARY -- NOTE 
505 8 |a 5 INVESTIGATING THE BUSINESS SITUATION -- INTRODUCTION -- BACKGROUND RESEARCH -- INVESTIGATION TECHNIQUES -- WORKSHOPS -- FOCUS GROUPS -- OBSERVATION -- INTERVIEWS OR MEETINGS -- SCENARIOS -- PROTOTYPING -- USER ROLE ANALYSIS -- STORYTELLING -- QUANTITATIVE APPROACHES -- APPLICABILITY OF INVESTIGATION TECHNIQUES -- RECORDING BUSINESS SITUATIONS AND ISSUES -- SUMMARY -- 6 ANALYSING AND MANAGING STAKEHOLDERS -- INTRODUCTION -- STAKEHOLDER CATEGORIES -- ANALYSING STAKEHOLDERS -- STAKEHOLDER MANAGEMENT STRATEGIES -- MANAGING STAKEHOLDERS -- STAKEHOLDER RESPONSIBILITIES: RACI AND RASCI CHARTS 
505 8 |a SOCIAL MEDIA AND STAKEHOLDER MANAGEMENT -- UNDERSTANDING STAKEHOLDER PERSPECTIVES -- SUMMARY -- 7 IMPROVING BUSINESS SERVICES AND PROCESSES -- INTRODUCTION -- THE ENTERPRISE LEVEL -- AN EXTENDED SIPOC VIEW OF THE ENTERPRISE -- BUSINESS PROCESS MODELS: EVENT-RESPONSE LEVEL -- BUSINESS PROCESS MODELS: ACTOR-TASK LEVEL -- THE BUSINESS PROCESS HIERARCHY -- ANALYSING 'AS IS' BUSINESS PROCESSES -- IMPROVING BUSINESS PROCESSES -- PROCESS MEASUREMENT -- SUMMARY -- 8 DEFINING THE SOLUTION -- INTRODUCTION -- THE GAP ANALYSIS PROCESS -- USE OF POPIT IN GAP ANALYSIS -- FORMULATING OPTIONS -- DESIGN THINKING 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks & techniques needed to provide professional BA services. 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a System analysis. 
650 0 |a Management information systems. 
650 0 |a Organizational effectiveness. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Cadle, James,  |e author. 
776 0 8 |i Print version:  |t Business analysis.  |b Fourth edition.  |d London : BCS, 2020  |z 9781780175102  |w (OCoLC)1180198214 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpBAE0002E/business-analysis-4th?kpromoter=marc  |y Full text 

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