Business analysis
All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks &...
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| Main Authors | , |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
Swindon, UK :
BCS, The Chartered Institute for IT,
[2020]
|
| Edition | Fourth edition |
| Series | Business professional collection
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9781780175119 1780175116 9781780175102 1780175108 |
| Physical Description | 1 online resource |
Cover
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| 001 | kn-on1176564910 | ||
| 003 | OCoLC | ||
| 005 | 20240717213016.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 200724s2020 enka ob 001 0 eng d | ||
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| 020 | |a 9781780175119 |q (electronic bk.) | ||
| 020 | |a 1780175116 |q (electronic bk.) | ||
| 020 | |z 9781780175102 | ||
| 020 | |z 1780175108 | ||
| 035 | |a (OCoLC)1176564910 |z (OCoLC)1178635417 |z (OCoLC)1178637742 |z (OCoLC)1249445560 | ||
| 100 | 1 | |a Paul, Debra, |e author. | |
| 245 | 1 | 0 | |a Business analysis / |c Debra Paul, James Cadle, |
| 250 | |a Fourth edition | ||
| 264 | 1 | |a Swindon, UK : |b BCS, The Chartered Institute for IT, |c [2020] | |
| 264 | 4 | |c ©2020 | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 0 | |a Business professional collection | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover -- Copyright -- CONTENTS -- LIST OF FIGURES AND TABLES -- AUTHORS/CONTRIBUTORS -- FOREWORD -- ACKNOWLEDGEMENTS -- ABBREVIATIONS -- PREFACE -- 1 WHAT IS BUSINESS ANALYSIS? -- INTRODUCTION -- THE ORIGINS OF BUSINESS ANALYSIS -- THE DEVELOPMENT OF BUSINESS ANALYSIS -- BUSINESS ANALYST ROLE DEVELOPMENT -- THE RANGE OF ANALYSIS ACTIVITIES -- BUSINESS ANALYSIS PRINCIPLES -- THE BUSINESS ANALYSIS MATURITY MODEL -- THE BUSINESS ANALYSIS SERVICE -- VARIANTS OF THE BUSINESS ANALYST ROLE -- PROFESSIONALISM AND BUSINESS ANALYSIS -- THE FUTURE OF BUSINESS ANALYSIS -- SUMMARY -- NOTES | |
| 505 | 8 | |a 2 THE COMPETENCIES OF A BUSINESS ANALYST -- INTRODUCTION -- PERSONAL QUALITIES -- BUSINESS KNOWLEDGE -- PROFESSIONAL TECHNIQUES -- DEVELOPING BUSINESS ANALYSIS SKILLS -- INDUSTRY QUALIFICATIONS -- SUMMARY -- NOTES -- APPENDIX: SFIA DESCRIPTION OF BUSINESS ANALYSIS SKILL -- 3 THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS -- INTRODUCTION -- WHAT IS STRATEGY? -- THE IMPORTANCE OF STRATEGY -- BUSINESS ANALYSIS AND THE STRATEGIC CONTEXT -- DEVELOPING STRATEGY -- UNDERSTANDING THE STRATEGIC CONTEXT -- STRATEGY ANALYSIS: EXTERNAL ENVIRONMENT -- STRATEGY ANALYSIS: INTERNAL ENVIRONMENT | |
| 505 | 8 | |a STRATEGY ANALYSIS: SWOT ANALYSIS -- STRATEGY EXECUTION -- EA -- THE IMPORTANCE OF STRATEGIC ALIGNMENT -- SUMMARY -- 4 THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- INTRODUCTION -- THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- SITUATION INVESTIGATION AND PROBLEM ANALYSIS -- FEASIBILITY ASSESSMENT AND BUSINESS CASE DEVELOPMENT -- BUSINESS PROCESS IMPROVEMENT -- REQUIREMENTS DEFINITION -- BUSINESS ACCEPTANCE TESTING -- BUSINESS CHANGE DEPLOYMENT -- STAKEHOLDER ENGAGEMENT -- THE STRATEGIC CONTEXT FOR THE BA SERVICE -- AN APPROACH TO PROBLEM SOLVING -- SUMMARY -- NOTE | |
| 505 | 8 | |a 5 INVESTIGATING THE BUSINESS SITUATION -- INTRODUCTION -- BACKGROUND RESEARCH -- INVESTIGATION TECHNIQUES -- WORKSHOPS -- FOCUS GROUPS -- OBSERVATION -- INTERVIEWS OR MEETINGS -- SCENARIOS -- PROTOTYPING -- USER ROLE ANALYSIS -- STORYTELLING -- QUANTITATIVE APPROACHES -- APPLICABILITY OF INVESTIGATION TECHNIQUES -- RECORDING BUSINESS SITUATIONS AND ISSUES -- SUMMARY -- 6 ANALYSING AND MANAGING STAKEHOLDERS -- INTRODUCTION -- STAKEHOLDER CATEGORIES -- ANALYSING STAKEHOLDERS -- STAKEHOLDER MANAGEMENT STRATEGIES -- MANAGING STAKEHOLDERS -- STAKEHOLDER RESPONSIBILITIES: RACI AND RASCI CHARTS | |
| 505 | 8 | |a SOCIAL MEDIA AND STAKEHOLDER MANAGEMENT -- UNDERSTANDING STAKEHOLDER PERSPECTIVES -- SUMMARY -- 7 IMPROVING BUSINESS SERVICES AND PROCESSES -- INTRODUCTION -- THE ENTERPRISE LEVEL -- AN EXTENDED SIPOC VIEW OF THE ENTERPRISE -- BUSINESS PROCESS MODELS: EVENT-RESPONSE LEVEL -- BUSINESS PROCESS MODELS: ACTOR-TASK LEVEL -- THE BUSINESS PROCESS HIERARCHY -- ANALYSING 'AS IS' BUSINESS PROCESSES -- IMPROVING BUSINESS PROCESSES -- PROCESS MEASUREMENT -- SUMMARY -- 8 DEFINING THE SOLUTION -- INTRODUCTION -- THE GAP ANALYSIS PROCESS -- USE OF POPIT IN GAP ANALYSIS -- FORMULATING OPTIONS -- DESIGN THINKING | |
| 506 | |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty | ||
| 520 | |a All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks & techniques needed to provide professional BA services. | ||
| 590 | |a Knovel |b Knovel (All titles) | ||
| 650 | 0 | |a System analysis. | |
| 650 | 0 | |a Management information systems. | |
| 650 | 0 | |a Organizational effectiveness. | |
| 655 | 7 | |a elektronické knihy |7 fd186907 |2 czenas | |
| 655 | 9 | |a electronic books |2 eczenas | |
| 700 | 1 | |a Cadle, James, |e author. | |
| 776 | 0 | 8 | |i Print version: |t Business analysis. |b Fourth edition. |d London : BCS, 2020 |z 9781780175102 |w (OCoLC)1180198214 |
| 856 | 4 | 0 | |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpBAE0002E/business-analysis-4th?kpromoter=marc |y Full text |