Root Cause Analysis : the Core of Problem Solving and Corrective Action.
Saved in:
| Main Author | |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
Milwaukee :
ASQ Quality Press,
2019.
|
| Edition | 2nd ed. |
| Subjects | |
| Online Access | Full text |
| ISBN | 9780873899826 0873899822 9781951058494 1951058496 |
| Physical Description | 1 online resource (240 pages) |
Cover
| LEADER | 00000cam a2200000Mi 4500 | ||
|---|---|---|---|
| 001 | kn-on1122919708 | ||
| 003 | OCoLC | ||
| 005 | 20240717213016.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 191019s2019 wiu o 000 0 eng d | ||
| 040 | |a EBLCP |b eng |e pn |c EBLCP |d OCLCQ |d EBLCP |d OCLCQ |d DEBBG |d N$T |d YDX |d OCLCF |d K6U |d OCLCO |d OCLCQ |d UKAHL |d OCLCO |d OCLCL |d SXB | ||
| 020 | |a 9780873899826 | ||
| 020 | |a 0873899822 | ||
| 020 | |a 9781951058494 |q (electronic bk.) | ||
| 020 | |a 1951058496 |q (electronic bk.) | ||
| 035 | |a (OCoLC)1122919708 | ||
| 100 | 1 | |a Okes, Duke, |d 1949- |1 https://id.oclc.org/worldcat/entity/E39PCjGHKKhMQc8GqvYT8y73ry | |
| 245 | 1 | 0 | |a Root Cause Analysis : |b the Core of Problem Solving and Corrective Action. |
| 250 | |a 2nd ed. | ||
| 260 | |a Milwaukee : |b ASQ Quality Press, |c 2019. | ||
| 300 | |a 1 online resource (240 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a Title page; CIP data; Contents; List of Figures and Tables; Preface to the Second Edition; Preface to the First Edition; Chapter 1_Getting Better Root Cause Analysis; The Problem; The Impact; Approaches to Root Cause Analysis; Existing Problem-Solving Models; A Proposed Model; Chapter 2_Multiple Causes and Types of Action; Initial Problem Response; The Diagnosis; Actions to Prevent Future Problems; The Need for Filters; Chapter 3_Step 1: Define the Problem; Selecting the Right Problem; Scoping the Problem Appropriately; The Problem Statement; Chapter 4_Step 2: Understand the Process | |
| 505 | 8 | |a Setting Process BoundariesFlowcharting the Process; Why Process is So Important; Additional Values of the Flowchart; Chapter 5_Step 3: Identify Possible Causes; Using the Flowchart for Causes; Using a Logic Tree for Causes; Using Brainstorming and the Cause-and-Effect Diagram for Causes; Using Barrier Analysis for Causes; Using Change Analysis for Causes; Eliminating Possible Causes; Sources for Possible Causes; Chapter 6_Step 4: Collect the Data; A Basic Concept; Types of Data; Using Existing Versus New Data; Where to Collect Data; Special Tests; Sample Size and Time Frame | |
| 505 | 8 | |a Data Collection Tools for Both Low- and High-Frequency ProblemsAdditional Tools for High-Frequency Problems; Enhancing Data Collection Value; Organizing the Data Collection Process; Chapter 7_Step 5: Analyze the Data; Tools for Low-Frequency Data; Additional Tools for High-Frequency Data; Questioning the Data; Data Analyses Summaries; Analyzing Variation; Cautions on Data Analysis; Where to Go Next?; Can't Find the Cause?; Chapter 8_Identify and Select Solutions; Step 6: Identify Possible Solutions; Step 7: Select Solution(s) to Be Implemented | |
| 505 | 8 | |a Chapter 9_Implement, Evaluate, and InstitutionalizeStep 8: Implement the Solution(s); Step 9: Evaluate the Effect(s); Step 10: Institutionalize the Change; Chapter 10_Organizational Issues; Cognitive Biases; Emotional Barriers; Resistance to Change; Organizational Culture; Project Ownership; Coaching/Facilitation Skills; Other Issues; Chapter 11_Human Error and Incident Analysis; Human Error; Incident Analysis; Chapter 12_Improving Corrective Action; Critical Thinking; Buddhism; Stoic Philosophy; Summary of Root Cause Analysis; Appendix A_Example Projects; A Need for Focus | |
| 505 | 8 | |a How Would They Know?How Proficient is That?; Getting the Shaft Back; Got it in the Bag!; Appendix B_Root Cause Analysis Process Guides; Generic Process Thinking; SIPOC Analysis Form; Data Collection and Analysis Tools; Do It2 Root Cause Analysis Guide; Do It2 Problem-Solving Worksheet; Checklist for Reviewing the Corrective Action Process; Expanded List of Seven Ms; Forms for Tracking Causes and Solutions; Appendix C_Enhancing the Interview; Basic Interview Problems and Process; Types of Interviews and Questions; Leveraging How Memory Works; The Importance of Time and Reflection | |
| 500 | |a Appendix D_Analyzing Problem Responses | ||
| 506 | |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty | ||
| 590 | |a Knovel |b Knovel (All titles) | ||
| 650 | 0 | |a Problem solving. | |
| 650 | 0 | |a Decision making. | |
| 650 | 0 | |a Management. | |
| 650 | 0 | |a Root cause analysis. | |
| 655 | 7 | |a elektronické knihy |7 fd186907 |2 czenas | |
| 655 | 9 | |a electronic books |2 eczenas | |
| 776 | 0 | 8 | |i Print version: |a Okes, Duke. |t Root Cause Analysis, Second Edition : The Core of Problem Solving and Corrective Action. |d Milwaukee : ASQ Quality Press, ©2019 |z 9780873899826 |
| 856 | 4 | 0 | |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpRCATCP02/root-cause-analysis?kpromoter=marc |y Full text |