Making change in complex organizations

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Bibliographic Details
Main Author Strodtbeck, George K., 1954- (Author)
Format Electronic eBook
LanguageEnglish
Published Milwaukee, Wisconsin : ASQ Quality Press, [2016]
EditionFirst edition.
Subjects
Online AccessFull text
ISBN9781523113217
1523113219
9781953079558
1953079555
9780873899284
0873899288
Physical Description1 online resource (xv, 121 pages) : illstration

Cover

Table of Contents:
  • Prologue
  • Acknowledgments
  • An introduction to organization change
  • The importance of the goal
  • Leadership : the indispensable ingredient
  • Defining the change
  • Making change and the role of the consultant
  • Making the consulting engagement effective
  • The s-curves
  • Communication and education planning
  • The organization is a living thing
  • Change takes time
  • The importance of a common language
  • It's the processes
  • Looking inside
  • A continuously improving continuous improvement culture
  • One company's experience creating a continuous improvement culture
  • Final comments
  • Endnotes.