Making change in complex organizations
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| Main Author | |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
Milwaukee, Wisconsin :
ASQ Quality Press,
[2016]
|
| Edition | First edition. |
| Subjects | |
| Online Access | Full text |
| ISBN | 9781523113217 1523113219 9781953079558 1953079555 9780873899284 0873899288 |
| Physical Description | 1 online resource (xv, 121 pages) : illstration |
Cover
Table of Contents:
- Prologue
- Acknowledgments
- An introduction to organization change
- The importance of the goal
- Leadership : the indispensable ingredient
- Defining the change
- Making change and the role of the consultant
- Making the consulting engagement effective
- The s-curves
- Communication and education planning
- The organization is a living thing
- Change takes time
- The importance of a common language
- It's the processes
- Looking inside
- A continuously improving continuous improvement culture
- One company's experience creating a continuous improvement culture
- Final comments
- Endnotes.