The certified manager of quality/organizational excellence handbook

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of...

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Bibliographic Details
Other Authors Westcott, Russ, 1927- (Editor)
Format Electronic eBook
LanguageEnglish
Published Milwaukee, Wisconsin : ASQ Quality Press, [2013]
EditionFourth edition.
Subjects
Online AccessFull text
ISBN9781628703412
1628703415
9780873898614
0873898613
9780873898812
0873898818
Physical Description1 online resource (xxxi, 654 pages) : illustrations

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245 0 4 |a The certified manager of quality/organizational excellence handbook /  |c Russell T. Westcott, editor ; contributors, Milt Krivokuca [and five others]. 
250 |a Fourth edition. 
264 1 |a Milwaukee, Wisconsin :  |b ASQ Quality Press,  |c [2013] 
264 4 |c ©2014 
300 |a 1 online resource (xxxi, 654 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references (pages 567-580) and index. 
505 0 |a Organizational structures -- Leadership challenges -- Teams and team processes -- ASQ code of ethics -- Strategic planning models -- Business environment analysis -- Strategic plan deployment -- Management skills and abilities -- Communication skills and abilities -- Project management -- Quality system -- Quality models and theories -- Problem-solving tools -- Process management -- Measurement: assessment and metrics -- Customer identification and segmentation -- Customer relationship management -- Supply chain management -- Training and development -- The certified manager of quality/organizational excellence body of knowledge. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ's Certified Manager of Quality/Organizational Excellence (CMQ/OE). 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a Total quality management  |v Handbooks, manuals, etc. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Westcott, Russ,  |d 1927-  |e editor.  |1 https://id.oclc.org/worldcat/entity/E39PCjHD4k7RQHkJ4t8kmYRgw3 
776 0 8 |i Print version:  |t Certified manager of quality/organizational excellence handbook.  |b Fourth edition  |z 9780873898614  |w (DLC) 2013033022  |w (OCoLC)856861296 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpCMQOEH01/certified-manager-of?kpromoter=marc  |y Full text