The supplier management handbook

This new edition of the Supplier Management Handbook addresses the evolving role of the purchasing agent and discusses the future of customer-supplier relationships. Specifically, the book provides an overview of several basic supplier management issues including: specifications, record keeping, sit...

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Bibliographic Details
Other Authors Bossert, James L., 1951-
Format Electronic eBook
LanguageEnglish
Published Milwaukee, Wis. : ASQ Quality Press, 2004.
Edition6th ed.
Subjects
Online AccessFull text
ISBN9781621980445
1621980448
0873896297
9780873896290
Physical Description1 online resource (x, 286 pages) : illustrations

Cover

Table of Contents:
  • Why procurement quality? / James L. Bossert and Janet R. Raddatz
  • How do you appear to your suppliers? / Michael Zimmer
  • Basic issues : specifications / James L. Bossert and Janet R. Raddatz
  • Basic issues : record keeping / James L. Bossert
  • Basic issues : site inspection / James L. Bossert
  • Basic issues : measurement assurance / James L. Bossert and Janet R. Raddatz
  • Basic issues : supplier rating / James L. Bossert, Arthur Blank, and Brian Margetson
  • Basic issues : communications / James L. Bossert and Janet R. Raddatz
  • Basic issues : from ship-to-stock to just-in-time / Richard J. Laford
  • Basic issues: data evaluation / James L. Bossert and Janet R. Raddatz
  • Supplier certification / James L. Bossert and John O. Brown
  • How to conduct a supplier survey / Vendor-Vendee Technical Committee
  • How to evaluate a supplier's product / Vendor-Vendee Technical Committee
  • How to establish effective quality control for the small supplier / Bruce Kelsey
  • Procurement quality in the food industry / Janet R. Raddatz
  • Management of service suppliers / Ricardo Fierro
  • Software acquisition and software supplier management / Bruce Kelsey.