The certified quality engineer handbook

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Bibliographic Details
Other Authors Borror, Connie M.
Format Electronic eBook
LanguageEnglish
Published Milwaukee, Wis. : ASQ Quality Press, ©2009.
Edition3rd ed.
Subjects
Online AccessFull text
ISBN9781621982074
1621982076
9780873897457
0873897455
Physical Description1 online resource (xxviii, 667 pages) : illustrations

Cover

Table of Contents:
  • pt. I. Management and Leadership
  • Ch. 1. A. Quality Philosophies and Foundations
  • Ch. 2. B. The Quality Management System
  • Ch. 3. C. ASQ Code of Ethics for Professional Conduct
  • Ch. 4. D. Leadership Principles and Techniques
  • Ch. 5. E. Facilitation Principles and Techniques
  • Ch. 6. F. Communication Skills
  • Ch. 7. G. Customer Relations
  • Ch. 8. H. Supplier Management
  • Ch. 9. I. Overcoming Barriers to Quality Improvement
  • pt. II. Quality System
  • Ch. 10. A. Elements of the Quality System
  • Ch. 11. B. Documentation of the Quality System
  • Ch. 12. C. Quality Standards and Other Guidelines
  • Ch. 13. D. Quality Audits
  • Ch. 14. E. Cost of Quality
  • Ch. 15. F. Quality Training
  • pt. III. Product and Process Design
  • Ch. 16. A. Classification of Quality Characteristics
  • Ch. 17. B. Design Inputs and Review
  • Ch. 18. C. Technical Drawings and Specifications
  • Ch. 19. D. Design Verification
  • Ch. 20. E. Reliability and Maintainability
  • pt. IV. Product and Process Control
  • Ch. 21. A. Tools
  • Ch. 22. B. Material Control
  • Ch. 23. C. Acceptance Sampling
  • Ch. 24. D. Measurement and Test
  • Ch. 25. E. Metrology
  • Ch. 26. F. Measurement System Analysis
  • pt. V. Continuous Improvement
  • Ch. 27. A. Quality Control Tools
  • Ch. 28. B. Quality Management and Planning Tools
  • Ch. 29. C. Continuous Improvement Techniques
  • Ch. 30. D. Corrective Action
  • Ch. 31. E. Preventive Action
  • pt. VI. Quantitative Methods and Tools
  • Ch. 32. A. Collecting and Summarizing Data
  • Ch. 33. B. Quantitative Concepts
  • Ch. 34. C. Probability Distributions
  • Ch. 35. D. Statistical Decision Making
  • Ch. 36. E. Relationships Between Variables
  • Ch. 37. F. Statistical Process Control (SPC)
  • Ch. 38. G. Process and Performance Capability
  • Ch. 39. H. Design and Analysis of Experiments
  • pt. VII. Appendices
  • App. A. ASQ Certified Quality Engineer (CQE) Body of Knowledge
  • App. B. Control Limit Formulas
  • App. C. Constants for Control Charts
  • App. D. Statistical Tolerance Factors for at Least 99 Percent of the Population ("k-Values")
  • App. E. Standard Normal Distribution for Selected Z-Values
  • App. F. Areas under Standard Normal Distribution to the Left of Z-Values
  • App. G. F Distribution F[subscript 0.10]
  • App. H. F Distribution F[subscript 0.05]
  • App. I. F Distribution F[subscript 0.01]
  • App. J. Binomial Distribution
  • App. K. Chi-Square Distribution
  • App. L. Exponential Distribution
  • App. M. Poisson Distribution
  • App. N. Median Ranks
  • App. O. Normal Scores
  • App. P. Values of t Distribution
  • App. Q. Selected National and International Quality System Standards.